Senior Personal Assistant

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

As Senior Personal Assistant to the Group External Affairs Director, this role plays a key part in enabling senior leadership effectiveness through proactive, high-quality and confidential support. It sits at the heart of the External Affairs function, supporting the ExCo member, Senior Leadership Team and Front Office, while acting as a role model across the wider PA community.
The role requires a strong understanding of leadership priorities, ensuring alignment with the ExCo member’s goals and supporting their successful delivery through structured planning, coordination and execution. You will:

• Deliver high-quality, proactive and professional support in a fast-paced environment, building strong relationships with cross-functional partners and administrative networks across the CEO Office, Group and Local Markets.
• Manage complex diaries and calendars, applying sound judgement to prioritisation and ensuring optimal scheduling and time management.
• Ensure the ExCo member is fully prepared for all engagements, including agenda setting, preparation of pre-reads and tracking of follow-up actions, working closely with the Business Manager.
• Oversee core operational processes, including travel arrangements, approvals, expenses, purchasing orders and budget tracking, ensuring accuracy and efficiency across the team.
• Build and maintain strong working relationships with senior government offices, ensuring professional and effective communication at the highest level.
• Lead the coordination of leadership team meetings, events, forums and conferences, including logistics such as travel, accommodation and catering.
• Communicate complex and often confidential information with clarity and discretion, demonstrating strong diplomacy and professionalism.
• Act as a key point of contact on behalf of the ExCo member for internal and external stakeholders, including senior leaders and government representatives.
• Provide guidance and informal support to new team members and contribute to the wider PA community.

Who you are

• You combine a proactive mindset with strong interpersonal skills, enabling you to build lasting relationships, anticipate needs and deliver with confidence and discretion.
• Strong business partnering skills, with the ability to understand priorities, identify key stakeholders and build sustainable relationships that support business outcomes.
• A strong sense of ownership, proactively addressing challenges, investigating root causes and identifying effective solutions.
• Resilient and adaptable, maintaining a positive approach and learning from experience in a dynamic environment.
• Excellent organisational capability, with the ability to manage multiple tasks, stakeholders and priorities simultaneously, while maintaining a high level of accuracy and professionalism.
• Strong communication skills, demonstrating tact and diplomacy, particularly when handling sensitive or confidential matters.
• Board or ExCo-level PA experience, with a strong understanding of senior leadership environments.
• Outstanding organisational and planning skills, with attention to detail.
• High level of flexibility, adapting quickly to changing priorities and demands.
• Proficiency in Microsoft Office, including strong PowerPoint capability.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Yearly bonus: 5%
• Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
• Charity days: 5 days/year
• Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
• Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
• Access to: private medical, private dental, free health assessments, share save scheme
• Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.