Senior Manager, Talent, Learning & Perf

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are looking for an experienced Talent, Learning & Performance Business Partner to translate business strategy and workforce priorities into integrated capability plans. You will partner with senior business and HR leaders to identify talent, leadership, learning, performance, and skills needs, then connect these priorities to the appropriate specialist teams.

You will be accountable for the quality, integration, adoption, and evaluation of the business capability plan, ensuring that interventions deliver measurable workforce and business outcomes

What you’ll do

Build trusted relationships with senior business and HR leaders to understand strategic priorities, transformation plans, and workforce implications.Diagnose current and future talent, leadership, performance, learning, and skills needs using business and people data.Create and own an integrated capability plan with clear priorities, outcomes, dependencies, risks, and success measures.Translate business requirements into clear briefs for Talent, Learning, Leadership, Talent Acquisition, and other specialist teams.Advise leaders on available options, investment choices, trade-offs, and implementation sequencing.Identify and escalate emerging workforce, capability, adoption, and delivery risks.Build sponsorship, stakeholder engagement, and organisational readiness for agreed interventions.Evaluate adoption, application, and business impact, using the findings to improve future capability plans and solutions.Prepare decision and investment cases that clearly explain the expected value, risks, dependencies, and measures.Lead quarterly capability reviews with business and HR leaders to assess progress and reprioritise activity.

Who you are

Strong experience partnering with senior leaders and HR Business Partners to translate business strategy into practical workforce or capability plans.Demonstrated expertise in capability consulting and organisational diagnosis, including identifying root causes and prioritising business needs.Experience across talent, learning, performance, leadership, skills, or strategic workforce planning.Evidence of designing, prioritising, or evaluating interventions that delivered measurable business or workforce outcomes.Strong commercial awareness, strategic thinking, stakeholder influence, and executive communication skills.Confidence using people, learning, and workforce data to develop clear insights and recommendations.Experience working in complex, global, matrix, or transformation-led environments.Ability to collaborate across functions and challenge senior stakeholders constructively.Sound understanding of responsible AI and ethical data use, including privacy, fairness, transparency, and appropriate human oversight.A relevant professional qualification or equivalent professional experience. No specific certification is mandatory.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Senior-level exposure: Work closely with senior business and HR leaders on strategic talent, learning and performance priorities.Broader strategic impact: Influence capability priorities and solutions that support business transformation and future workforce needs.Global experience: Collaborate across functions and geographies in a complex, international environment.End-to-end ownership: Shape capability plans from diagnosis and prioritisation through to implementation, adoption and impact measurement.Career development: Build expertise across talent, leadership, learning, performance, skills and workforce planning rather than specialising in only one area.Future-focused experience: Strengthen your expertise in people analytics, responsible AI, skills-based planning and evolving workforce capabilities.Visible business impact: See how your work contributes to measurable workforce and organisational outcomes

What skills you will learn

Strategic talent and capability consulting, translating business priorities into impactful people and capability plans.Executive stakeholder management and influencing, partnering with senior business and HR leaders.Data-driven decision making, using people, learning and workforce insights to identify needs and measure impact.Talent, learning and performance strategy, building a broader understanding of how these areas connect to deliver business outcomes.Strategic workforce and skills planning, identifying future capability requirements and addressing critical gaps.Business case development, strengthening your ability to articulate value, investment needs, risks and expected outcomes.Change and transformation leadership, driving adoption and organisational readiness in a complex global environment.Responsible use of AI and people data, including privacy, fairness, transparency and appropriate human oversight.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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