Senior Executive

Job Description

VOIS Intro

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

VOIS Centre Intro

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job Role Related Content (Role specific)

Reduce Days Sales Outstanding: Holistic OTC solutions which reduces the time between sale and payment and improve cash flowLimit Revenue Dilution are reduced by stopping leakage throughout the OTC process from lost opportunities on orders/sales by recovering within minimal impact to bad debt Required to perform activities as per timelines Provide support to local market and ensure Audit requirement are met at all timeCompile, deliver and analyse reports as needed and provide proposals for corrective actions where necessary within the required business unit.Solid knowledge in ERP function preferable (Oracle and SAP ) roles Microsoft Office experience requiredStrong Analytical and Problem-solving skills requiredAbility to recommend and design best-practice solutions to identified requirements.

Enhance customer experience by timely query resolutionSupporting local markets and internal team on the required informationProvide support to local market and ensure Audit requirement are met at all timeAdder to GPO timelines and initiatives.Liaising with internal team like AP, TreasuryLeadership team both within shared services and local market.Role entities to have understanding of end to end activities in Order to Cash process with following skils:Accounting knowledge. German language (Speak, Read and Write).Excel knowledge for reconciliation & creating reports. Good communication both verbal and written. Analytical skills to trouble shot customer queries.

VOIS Equal Opportunity Employer Commitment

India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!