Join VOIS as a Senior DevOps Engineer (Cloud & Platform Reliability) in Pune, India. This full-time role focuses on supporting global telecommunications services through robust DevOps practices, automation, proactive monitoring, and incident management within a 24/7 operational model.
Requirements
Experienced in Unix/Linux environments with working knowledge of Java.
Strong expertise in shell and Python scripting, GitHub/GitHub Actions, Terraform, Kubernetes, and Helm.
Familiarity with AWS cloud environments, networking concepts, and databases (SQL, PL/SQL, NoSQL).
Knowledge of ITIL processes, monitoring tools (CloudWatch, Grafana, Prometheus, Dynatrace, Instana), and security vulnerability identification.
No specific degree or minimum years of experience explicitly stated in the posting.
Skills & Responsibilities
Python and Shell Scripting: Automate deployments, change control, and operational tasks using GitHub Actions.
Terraform, Kubernetes, and Helm: Manage and scale infrastructure and containerized workloads efficiently.
AWS and Monitoring Tools: Implement monitoring strategies and leverage tools like Prometheus, Grafana, and CloudWatch to ensure high availability.
ITIL Incident Management: Troubleshoot application and infrastructure issues and handle problem management processes.
Potential transition routes: People from Systems Administrator or Site Reliability Engineer roles may bring strong infrastructure and scripting skills, alongside meeting the required DevOps and cloud competencies.
Job description
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a highly skilled DevOps professional with strong expertise in cloud environments, automation, monitoring and platform reliability. This role focuses on supporting Vodafone services through robust DevOps practices, ensuring high availability, performance, and scalability. The individual will work across infrastructure and application layers, handling incident management, proactive monitoring, and continuous improvement within a 24/7 operational model.
What you will do
Support and operate Vodafone services and underlying DevOps components
Define and implement monitoring strategies aligned with KPIs to ensure service availability and performance
Proactively monitor systems to identify anomalies and resolve issues before impact
Manage incident troubleshooting across application and infrastructure layers, collaborating with project teams
Implement backup and restore strategies and ensure operational readiness
Support software rollouts and deployments using appropriate automation and release strategies
Handle PBI processes including resolution, coordination, and reporting
Provide 24/7 on-call support based on defined support models
Who you are
Experienced in Unix/Linux environments with working knowledge of Java
Strong expertise in shell scripting and Python scripting
Proficient with GitHub and GitHub Actions for change control and automation
Hands-on experience with Terraform, Kubernetes, and Helm
Familiar with AWS cloud environments including setup, scripting, and management
Knowledge of networking concepts and troubleshooting techniques
Understanding of SQL, PL/SQL, or NoSQL databases such as Influx, PostgreSQL (Timescale), or MongoDB
Skilled in monitoring tools such as CloudWatch, Grafana, Prometheus, Dynatrace, or Instana
Experience in data analysis tools such as Splunk or Dynatrace
Good understanding of web technologies including HTTP, SSL, headers, APIs, and IP concepts
Knowledge of ITIL processes, particularly Incident and Problem Management
Familiar with configuration management and identifying security vulnerabilities (e.g. Qualys)
Exposure to Kafka/Redpanda cluster deployment and management
Strong communication, collaboration, and conflict resolution skills
Experience working in cross-cultural and Agile delivery environments
A proactive, quality-focused individual with a continuous improvement mindset
Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What’s in it for you
Opportunity to work on large-scale, global telecommunications platforms
Exposure to modern cloud-native technologies and DevOps tools
Collaborative and inclusive team environment across geographies
Continuous learning through real-world problem solving and innovation
Experience in managing high-availability systems within a 24/7 model
What skills you will learn
Advanced cloud infrastructure management and automation practices
End-to-end DevOps lifecycle including CI/CD and deployment strategies
Deep expertise in monitoring, observability, and performance optimisation
Incident management and reliability engineering in production environments
Cross-functional collaboration in global Agile teams
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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