SAP RMCA Analyst - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced SAP RMCA Analyst to join our Corporate Applications team in Pune. This role is ideal for individuals with deep expertise in SAP FICA and RMCA modules, particularly within the telecommunications sector. The successful candidate will collaborate with receivables stakeholders to assess business requirements, design solutions, and support functional testing. The role demands strong technical acumen, excellent communication skills, and the ability to manage projects within defined timelines and budgets.

What you’ll do

• Act as a key liaison between business functions and technical teams.
• Analyse customer business requirements and translate them into functional specifications.
• Lead enhancement management activities including documentation, testing, and stakeholder training.
• Coordinate with project teams during analysis, implementation, and defect resolution phases.
• Deliver projects aligned with business needs, timelines, and budgets.
• Provide effort estimations and delivery plans in collaboration with senior designers and developers.

Who you are

• 8–12 years of experience in SAP FICA/RMCA, preferably in the telecommunications sector.
• Strong understanding of finance processes, billing, invoicing, and receivables.
• Proficient in RMCA/FICA flows including Payment Lot, Return Lot, Direct Debit, Dunning, Collections, and Security Deposits.
• Skilled in ALE IDOCs, RFC APIs, REST APIs, and CRM integration.
• Demonstrated ability to manage estimates, tasks, risks, and escalations.
• Excellent communication and stakeholder management skills.
• Comfortable working in dynamic, international environments with frequent change.
• Holds a master’s degree in business administration or economics.
• SAP certification preferred.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on large-scale, complex system solutions in a global setting.
• Exposure to international project delivery and cross-functional collaboration.
• Be part of a team driving transformation in the telecom industry.
• Work in a dynamic environment that values innovation and continuous improvement.

What Skills you will learn

• Advanced SAP RMCA and FICA configuration and integration techniques.
• End-to-end project delivery in international environments.
• Stakeholder engagement and cross-functional collaboration.
• Exposure to system integration across applications, data, infrastructure, and security.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. .

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