Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
The Sales Lead is responsible for leading strategic and complex transformation bid responses for VOIS’s largest opportunities with Vodafone local markets, group companies and joint ventures whilst driving growth and supporting the expansion of the business by developing innovative commercial propositions.
This is a customer facing role that requires a deep understanding of Vodafone’s shared operations business service lines and propositions and how these can be leveraged to help solve our customer’s business challenges. The Sales Lead will create a strong sales strategy that delivers against the customer’s objectives, whilst also driving profitable growth for VOIS.
This role will align closely with the business development teams to support their growth strategy and will lead complex sales negotiations to successful closure. This role requires strong relationships across the organisation, operating in a matrix structure, to drive optimal collaboration and alignment and full governance of all opportunities.
What you’ll do
• Bringing thought leadership, innovative deal structuring and sales expertise to all opportunities, which mitigates risk and contributes to the growth of the VOIS.
• Leadership across the customer life cycle from pre-qualification and deal shaping to negotiation, contracting and hand over into in-life.
• Collaborative creation of a compelling win-strategies through strong alignment with business stakeholders.
• Strong stakeholder relationships within VOIS and across all functions involved in the sales process.
• Drive and support customer teams to originate new business and ensure pipeline is adequately sized to meet growth plans for the assigned customer area.
• Develop and refine the VOIS sales processes, ways of working and governance models to enable business growth.
Who you are
• Proven leadership working with customers, internally and externally, and a strong appreciation of sales processes and methodologies
• Consistent delivery of exceptional results through matrix team structures driving optimal on and offshore structure
• Strong decision making – ability to balance conflicting priorities and strong, individual personalities
• Proven negotiation skills with customers up to C level
• Strong leadership of risk during every bid, able to identify most appropriate mitigation actions to reduce VOIS’s exposure
• Proven commercial acumen achieved through experience working on complex sales pursuits in either a commercial, sales or bid related role
• Over 10 years of experience working for global corporates/organisations
• Over 10 years of experience in Commercial, Sales or Operations, leading virtual teams in the delivery of complex, global projects
• Data driven with strong analytical and insight focus
• Understand the competitive landscape of our markets, and of our customer base, and act as a credible advisor to CxO level
• Understand the complexity of Vodafone and how it impacts our customer proposals
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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