Responsible AI Lead (RO & HU)

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Responsible AI Governance Lead to drive the implementation and operationalisation of Responsible AI across VOIS. This role will act as the key connection between legal, compliance, privacy, technical, security and product teams, ensuring that AI solutions are developed, deployed and monitored in line with regulatory requirements, ethical standards and Vodafone Group governance frameworks. The role will lead the translation of evolving AI regulations, including the EU AI Act and related global frameworks, into practical processes, technical controls and governance requirements. The successful candidate will support AI innovation while ensuring that AI products and services remain compliant, transparent, trustworthy and commercially sustainable across multiple international markets.

What you’ll do

• Translate AI regulatory and governance requirements, including the EU AI Act and data protection obligations, into practical technical and operational requirements for AI teams.
• Embed compliance, privacy, legal and governance controls throughout the AI software development lifecycle, ensuring traceability, accountability and audit readiness.
• Lead AI risk assessments, conformity assessments and governance reviews, particularly for high-risk AI use cases.
• Develop and maintain technical documentation, governance records, audit trails and monitoring frameworks for AI systems.
• Oversee post-deployment compliance activities, including risk monitoring, testing, assurance activities and continuous improvement initiatives.
• Act as the primary point of contact between engineering, product, security, privacy, legal and compliance stakeholders.
• Partner with AI governance, architecture and security teams to implement responsible AI controls and compliance frameworks.
• Ensure transparency requirements are fulfilled, including user disclosures, record keeping and regulatory documentation.
• Design and deliver training, awareness programmes and guidance materials to build responsible AI capability across the organisation.
• Coordinate AI incident response, remediation activities and regulatory reporting where required.
• Identify opportunities to simplify governance processes, improve operational efficiency and reduce compliance bottlenecks.
• Advise senior leaders on emerging AI regulatory developments, governance risks and strategic implications.
• Support the drafting and review of AI-related contractual provisions in collaboration with legal and procurement stakeholders.
• Lead regulatory engagement activities, including conformity assessments, submissions and interactions with relevant authorities where required.

Who you are

• Significant experience in AI governance, compliance, legal, privacy, technology risk management or a related discipline within a technology-led organisation.
• Strong knowledge of the EU AI Act, GDPR and other relevant AI, privacy and technology regulatory frameworks.
• Demonstrated ability to translate regulatory requirements into technical controls, operational processes and governance frameworks.
• Experience conducting risk assessments, assurance activities and lifecycle compliance reviews for AI systems.
• Strong stakeholder management and communication skills, with the ability to influence diverse audiences across global organisations.
• Experience working in cross-functional, matrixed and multicultural environments.
• Highly analytical, detail-oriented and solution-focused, with excellent judgement and decision-making capabilities.
• Passion for Responsible AI, technology ethics and the societal impact of emerging technologies.
• Educated to an advanced degree level in Law or a related discipline.
• Professional certifications in AI governance, data privacy, compliance or AI safety methodologies are advantageous.
• Familiarity with machine learning concepts, including LLMs, transformers, alignment, robustness, and open-source versus proprietary models, with the ability to assess AI architectures from a governance perspective.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to shape and influence Responsible AI governance across a global organisation operating in multiple jurisdictions.
• Exposure to cutting-edge AI technologies, regulatory developments and emerging industry standards.
• Collaboration with senior leaders, legal specialists, compliance professionals and technical experts across the Vodafone ecosystem.
• Ability to contribute directly to the development of trusted, compliant and innovative AI solutions.
• Broad international stakeholder exposure across VOIS mark

What skills you will learn

• Advanced Responsible AI governance and operationalisation methodologies.
• AI regulatory compliance and international governance frameworks.
• Conformity assessment, AI assurance and regulatory reporting practices.
• Enterprise-scale AI risk management and lifecycle governance.
• Strategic stakeholder engagement, influence and cross-functional leadership.
• Development of governance architectures for emerging technologies.
• AI incident management, monitoring and continuous compliance practices.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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