Messaging Products Lead

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

To lead the strategy, growth, and end-to-end lifecycle management of Vodafone Egypt's Enterprise Messaging and CPaaS product portfolio, ensuring the continuous development and commercialization of innovative products and capabilities that address evolving customer needs and support Vodafone's strategic priorities of Growth, Customer, and Simplicity.
The role is accountable for defining the portfolio strategy and product roadmaps, driving new product development and go-to-market execution, and maximizing the commercial value of the portfolio through sustainable revenue and EBIT growth. The role holder will work closely with Sales, Pre-Sales, Technology, IT, Customer Care, Finance, Pricing, Regulatory, Legal, Privacy, Security, and external partners to deliver differentiated customer experiences and commercially successful products.

Job Profile

• Define and own the Enterprise Messaging and CPaaS portfolio strategy, including market positioning, product portfolio evolution, prioritization of growth opportunities, and the end-to-end roadmap for existing and new products.
• Own the end-to-end product lifecycle, from opportunity identification, business case development, product design, development, launch, commercialization, continuous enhancement, and, where required, product retirement.
• Act as the Product Owner for assigned products and technology squads, maximizing product value through effective backlog management, prioritization, planning, grooming, and close collaboration with Technology and IT teams using Agile and Scrum methodologies.
• Own the commercial performance of the portfolio, driving the achievement of annual revenue, profitability, growth, adoption, and churn targets through effective pricing, packaging, sales enablement, go-to-market plans, and continuous portfolio optimization.
• Lead cross-functional and external stakeholder management, ensuring alignment and timely delivery across Sales, Pre-Sales, Marketing, Technology, IT, Customer Care, Finance, Pricing, Regulatory, Legal, Privacy, Security, suppliers, and strategic partners, while maintaining high standards of customer experience and product compliance.

Competencies and Qualifications

• Strong knowledge and experience in Enterprise Messaging, CPaaS, telecom, and digital communication services, including technologies and services such as A2P SMS and emerging omnichannel communication capabilities.
• Strong product management and product ownership capabilities, with the ability to translate market and customer needs into clear product strategies, roadmaps, business requirements, and prioritized backlogs.
• Excellent commercial and strategic mindset, with the ability to identify growth opportunities and make data-driven decisions that balance customer value, revenue growth, profitability, and strategic priorities.
• Excellent cross-functional stakeholder management, communication, and influencing skills, with the ability to align multiple business and technology stakeholders around common objectives and delivery priorities.
• Strong analytical, problem-solving, and execution capabilities, with high attention to detail while maintaining a clear view of the overall business objectives and end-to-end customer experience.

Must have technical / professional qualifications:

• 6+ years of relevant experience in Product Management, Product Ownership, Telecom, Enterprise Digital Services, CPaaS, Messaging, or related B2B technology domains.
• Proven experience in managing the end-to-end product lifecycle, including product strategy, business cases, requirements definition, development, launch, commercialization, and post-launch performance management.
• Strong knowledge of Agile and Scrum methodologies, with practical experience managing product backlogs, prioritization, sprint planning, and working closely with technology and development teams.
• Strong commercial, financial, and quantitative analytical skills, including the ability to interpret market and product performance data and manage revenue, profitability, adoption, churn, and other business KPIs.
• Good understanding of B2B sales, go-to-market, and marketing practices, with the ability to translate product capabilities into compelling value propositions and sales enablement strategies.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.