Manager_Lead_Project and Programme Specialist_Pune

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job Description

Role purpose: Transition Management. Handling multiple transitions, from VF Global/Opco to T_VOIS.

Key accountabilities (Role Description)

• Expert in transition management, that includes project, team & delivery management.

• Familiar with IT processes, execution of projects and transformation initiatives.

• Plan, execute, and finalize off-shore transition & transformation of projects according to strict deadlines and within budget.
• Should be able to create detailed project plans, based on the solutions defined by the Service Line/Service Owners.

• This includes interfacing with relevant teams, to acquire resources either as employees or through third-party contractors or consultants, in order to deliver projects according to plan. The Manager will also oversee definition of project objectives/scope, and quality parameters, through its life cycle.
• Should run project governance effectively, including provision of reports in defined formats, managing project meetings, and keeping data repositories updated.

• Should be able to clearly document and highlight the risks foreseen & the mitigation plans

• Essential: Knowledge of IT Operations/Delivery/Project/Transition Management
• Desired:
• Experience in Operations/Delivery/Project/Transition Management
• PMP (Project Management Professional) Certification or equivalent preferred
Must be well-versed in ITIL processes
• Strong interpersonal skills with an ability to coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Ability to proactively manage change in project scope, identify potential crisis, and devise contingency plans.
• Problem-solving capabilities.
• Ability to build, develop and grow any business relationships vital to the success of the project.
• Strong written and oral communication skills. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

VOIS Equal Opportunity Employer Commitment

India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!