Learning & Development Lead

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

The Learning & Capability Development (L&CD) team member is responsible for the design, delivery and evaluation of the annual training plan for employees based on the Corporate strategic direction and Business Units’ objectives and needs. Business Units are divided into accounts, each handled by the Learning & Capability Development expert who works closely with account SPOCs to deliver best in class blended learning plan and solutions.

The job holder is also responsible for enhancing and delivering impactful ‘learner experience’ delivered through different learning interventions and modalities (i.e.: VCTs, External Vendors, Online) focused on functional and interpersonal capability development for handled account, owning also the Induction experience for new joiners within their respective functional areas.

Role Profile

• Diagnoses learning and capability development needs at departmental level aligned to strategic pillars of Vodafone Egypt to meet people needs – driven from strategic priorities, business KPIs, people survey results, and HRBPs input (if any) - ensuring high-level alignment with Vodafone Group L&CD strategic direction
• Manage high learner impact and achievement of learning objectives by applying knowledge of learning styles and 70:20:10 learning approach to design a blend of existing learner-led, instructor-led and online solutions to achieve learning outcomes (i.e. digital, face to face training, coaching, etc.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Competencies & Qualifications

Core competencies, knowledge and experience :

• Knowledge and understanding of account’s vision
• Instructional design
• Facilitation of training and coaching experience at different levels of hierarchy
• Initial experience in utilising virtual channels for facilitation
• Self-driven individual that connects quickly with individuals and audiences in order to build rapport

Must have technical / professional qualifications:

• Minimum 3 years in experience in HR
• Learning & Capability Development Experience is a plus

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.