IDENTITY & ACCESS MANAGEMENT SPECIALIST (SAILPOINT) - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a technology-focused Identity & Access Management professional to support the RIO IAM Programme, whose mission is to provide global access management for the entire Vodafone workforce. This role is ideal for someone with hands-on SailPoint IdentityIQ experience and a strong interest in IAM operations, infrastructure support, and entry-level development activities. The role contributes directly to standardising access, improving compliance, and ensuring secure lifecycle management of identities across Vodafone.

What you will do

• Monitor, maintain, and support the SailPoint IdentityIQ platform in line with operational and security standards.
• Troubleshoot IAM-related issues and support integrations with enterprise systems such as Active Directory, LDAP, databases, cloud services, and third-party applications.
• Support patching, upgrades, backup, and recovery activities for IAM platforms and underlying infrastructure.
• Assist with compliance activities, access certifications, and audit reporting.
• Provide L2/L3 support for servers, networks, and storage systems aligned to the IAM landscape.
• Support debugging and resolution of application-level issues, collaborating closely with development and deployment teams.
• Deliver agreed outputs within defined schedules and service-level expectations.
• Contribute to continuous improvement initiatives across support and development processes.

Who you are

• A graduate, with an engineering background preferred.
• Experienced in Identity and Access Management concepts, including user provisioning, access requests, access certification, RBAC, ABAC, and governance.
• Hands-on experience supporting SailPoint IdentityIQ in an enterprise environment.
• Comfortable working with infrastructure components and troubleshooting system-level issues.
• Familiar with databases and able to write basic SQL queries.
• A collaborative team player with strong communication skills and the ability to work effectively with onshore and offshore stakeholders.
• Aligned with the Vodafone Way: Speed, Simplicity, Trust, innovation focus, customer obsession, and strong personal commitment

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunity to work on a global IAM programme with enterprise-scale impact.
• Exposure to complex identity ecosystems across multiple technologies and platforms.
• A collaborative, supportive environment focused on learning and continuous improvement.
• The chance to grow technical depth while building operational and stakeholder management experience within Vodafone.

What skills you will learn

• Advanced operational knowledge of SailPoint IdentityIQ in a global enterprise environment.
• Practical experience in access governance, compliance, and audit support.
• Enhanced troubleshooting skills across IAM platforms, infrastructure, and integrations.
• Exposure to structured development practices and L3 support responsibilities.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real differen

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