HYPERION TECHNICAL SUPPORT AND ADMINISTRATION SPECIALIST - VOIS

Job Description

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

About this Role

We are seeking an experienced professional with over 4 years of expertise in Hyperion technical support and administration. The role involves managing installation, configuration, troubleshooting, and performance tuning of EPM systems in distributed environments. The individual will also handle patching, infrastructure administration, and scripting tasks across Windows and Linux platforms, ensuring smooth operations and stakeholder engagement.

What you’ll do

Perform Hyperion installation and configuration in distributed environments.Troubleshoot EPM-related issues and ensure timely resolution.Execute EPM performance tuning and patching activities.Manage EPM infrastructure administration tasks.Provide Level 2 support, including incident management, change management, and PBI handling.Work on Windows and Linux environments, including Exalytics systems.Develop and maintain scripts using Linux shell, Windows scripting, PowerShell, and batch schedulers.Collaborate effectively with stakeholders and coordinate team activities.Ensure flexibility to work weekends and extended hours during critical business requirements.

Who you are

Minimum 4 years of experience in Hyperion technical support and administration.Strong knowledge of Hyperion installation, configuration, troubleshooting, and performance tuning.Familiarity with EPM patching and infrastructure administration.Working knowledge of Windows administration and Linux environments.Experience with scripting (Linux, Windows, PowerShell) and batch scheduling.Exposure to Exalytics environment is an advantage.Excellent communication and team coordination skills.Ability to work under pressure and adapt to extended hours when required.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to work on cutting-edge EPM and Hyperion technologies.Exposure to enterprise-level infrastructure and distributed environments.Collaborative work culture with global teams.Professional growth through challenging projects and learning opportunities.

What skills you will learn

Advanced Hyperion administration and troubleshooting techniques.Performance optimisation strategies for EPM systems.Cross-platform scripting and automation skills.Incident and change management best practices in large-scale environments.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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