Huawei Access Support Tech Sr.Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

As a Huawei Access 2nd Line Engineer, you will be responsible for troubleshooting, investigating, and solving BSC/RNC, LTE & 5G sites problems, including KPIs operational and design issues, with a focus on achieving low MTTR (Mean Time to Repair).

Role Profile

1. Implement bulk parameter modification in 2G/3G/4G/5G Technologies to optimize network Performance.
2. Adapt parameter changes to RAN nodes in 2G/3G/4G/5G networks to provide maximum coverage in the special events areas.
3. Performing Integration/Expansion actions for 2G/3G/4G/5G sites through HAWEI CME using summary files.
4. Perform Re-parenting of BTS/ NodeB within & between BSC/RNC through HUAWEI CME.
5. Upgrade software of RAN Nodes in 2G/3G/4G/5G technologies through Huawei EMS (M2000 & U2020).
6. Troubleshoot complex radio networks and solve critical incidents Independently or after escalation to Huawei TAC.
7. Support IP Clock server to achieve synchronization in all IP scheme networks.
8. Collaborate with cross-functional teams, including network operations, engineering, and project management, to implement solutions and improvements.
9. Document troubleshooting procedures, configurations, and best practices to maintain knowledge base and support continuous improvement.
10. Participate in on-call rotation schedule to provide 24/7 support for network emergencies and escalations

Qualifications and Competencies

1. Bachelor's degree in Telecommunications.
2. Minimum of 2 years of hands-on experience with Huawei access equipment.
3. Proficiency in troubleshooting network issues using diagnostic tools and methodologies.
4. Strong communication skills and ability to collaborate effectively with internal teams and external vendors.
5. Ability to work independently and prioritize tasks in a fast-paced environment.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.