HR Business Partner

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

The HR Business Partner is the primary HR partner for VOIS Spain and the main point of contact for Global HR Business Partners and business leaders on local people matters. The role provides expert guidance on HR policies, processes, employment legislation and labour relations, ensuring compliance with local regulatory requirements and company governance standards.
The HR Business Partner drives the implementation of HR strategy by leading organisational change, workforce initiatives and people-related programmes that support business and workforce objectives. The role partners with leaders to deliver their strategic people agenda, harmonise policies and practices, and support local and global HR projects. The role will also provide dedicated local HR support to VOIS functions in Spain.
Working closely with Employee Relations, HR Operations, Shared Services and Centres of Expertise, the HR Business Partner ensures the delivery of integrated, consistent and commercially focused HR solutions, enabling leaders to effectively manage their teams while aligning local priorities with global people strategies.

This position is open for Madrid and Malaga.

What you’ll do

Key accountabilities and decision ownership:

• Acts as the local VOIS HR single point of contact for all people-related matters within the VOIS Spain centre
• Partners with business leaders and Employee Relations teams on collective consultation, restructuring, exits, redeployment and employee impact assessments, ensuring compliance with Spanish employment legislation and company governance requirements
• Leads and coordinates organisational change, restructuring and transformation programmes within VOIS Spain, including workforce planning, business case development, organisational rationale preparation and stakeholder management.
• Leads and supports complex employee relations activities, including consultations, investigations, ethics and Speak Up matters, ensuring fair, consistent and legally compliant outcomes through close collaboration with Employee Relations, Legal and business stakeholders.
• Coaches and challenges leaders to strengthen leadership effectiveness, employee engagement and organisational performance, using employee listening insights, survey outcomes and people metrics to identify priorities and implement sustainable action plans.
• Promotes adoption of the Vodafone HR operating model and strengthens collaboration across HR functions, ensuring an efficient and seamless employee and manager experience across the end-to-end employee lifecycle.
• Champions the Vodafone culture, and advocates & supports the use of the HR operating model, acting as role model and facilitator to ensure business areas adhere to, and HR deliver to agreed service levels.
• Partners with Resourcing and business leaders on workforce demand, strategic hiring plans and critical talent acquisition requirements.
• Leads and supports organisation design and organisational effectiveness activity, including operating model reviews, role design, capability assessment and workforce-shape decisions.
• Partners with Resourcing and business leaderson workforce demand, strategic hiring plans and critical talent acquisition requirements.

Who you are

Core competencies, knowledge and experience:

• 5 years + HR experience; generalist and /or specialist
• Strong relationship building, influencing. communication & coaching skills
• Analytical, intellectual capacity and desire to learn very quickly
• In-depth knowledge and understanding of Spanish labour code, HR policies, practices, and processes
• Experience in change management in large scale projects
• Commercially savvy / good depth of business understanding
• Experience of working in a global, cross country, matrix organisation
• Demonstrable experience in organisation design, talent and succession, employee relations risk management, and working with employee representatives or unions.

Must have technical / professional qualifications:

• HR Professional Qualifications desirable but not essential

Works with:

• VOIS Spain Senior Leadership Team and functional management teams
• Group HR Business Partners and HR Business Partners across VOIS Service Lines
• Employee Relations and Reward teams
• VOIS, Group and market Centres of Expertise
• VOIS HR Operations & Resourcing team
• Legal, Compliance, Health, Safety and Wellbeing, and other relevant specialist functions
• Employee representatives and trade unions

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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