GM - SCM Global Process Owner Risk Management

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking a highly experienced Global Source to Pay Process Lead who will define and lead the end-to-end Source to Pay strategy across sourcing, supplier risk management and purchasing operations. This role is central to creating a globally consistent, efficient and future-ready operating model, driving transformation, governance, and digital innovation across Vodafone’s supply chain ecosystem. The individual will own a multi-year transformation roadmap, delivering measurable improvements in efficiency, compliance, user experience and value realisation.

What you’ll do

• Lead the global Source to Pay strategy, vision and target operating model, driving harmonisation, optimisation, centralisation and digitisation.
• Own the development and delivery of a multi-year transformation roadmap aligned to business priorities and measurable outcomes.
• Define and govern global policies, process standards, controls and KPIs, ensuring continuous performance improvement and compliance.
• Act as a central leadership point for Source to Pay governance, collaborating with markets, shared services, finance, procurement, technology teams and external partners.
• Lead cross-functional transformation programmes, ensuring seamless implementation of new processes and operating models while maintaining business continuity.
• Drive adoption of automation, AI/GenAI, analytics and workflow simplification to enable efficient, insight-driven and increasingly touchless operations.
• Strengthen supplier collaboration, transparency and decision-making through data-led insights.
• Build and sustain strong stakeholder relationships to ensure alignment, issue resolution and consistent adoption of global standards.

Who you are

• Extensive experience in end-to-end Source to Pay process design, governance and transformation within complex global environments.
• Proven capability in leading large-scale transformation programmes across multiple markets with clear business impact.
• Strong stakeholder engagement and communication skills, with the ability to influence across senior leadership and matrix structures.
• Experience in defining KPIs, managing performance, strengthening controls and ensuring policy compliance.
• Knowledge of automation, AI/GenAI, analytics and enterprise systems architecture, with the ability to translate innovation into practical outcomes.
• Demonstrated ability to lead diverse, geographically distributed teams and deliver through collaboration.
• Skilled in navigating ambiguity, adapting strategies based on evolving business needs and data insights.
• Background in supply chain, procurement or shared services with a focus on operational excellence and continuous improvement.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to lead a global, high-impact transformation agenda within a large-scale shared services environment.
• Exposure to senior stakeholders, cross-functional leadership and strategic decision-making forums.
• Ability to shape future-ready operating models and influence enterprise-wide process innovation.
• Engagement in cutting-edge digital initiatives including automation, AI and analytics.
• A collaborative and inclusive environment supporting professional growth and leadership development.

What skills you will learn

• Advanced global process ownership and governance expertise.
• Strategic roadmap planning and enterprise transformation execution.
• Application of AI/GenAI and automation in supply chain and procurement processes.
• Data-driven decision-making and performance optimisation techniques.
• Stakeholder influence and leadership across complex, matrixed organisations.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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