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Vodafone

EX & Engagement Specialist

Location:  London, United Kingdom
Location flexibility:  Office based
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Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Support the development and delivery of Vodafone's Employee Listening Strategy and culture and engagement initiatives, helping to create an impactful employee experience and support delivery of our people and business strategy.

  • Manage the development and delivery of our Employee Listening Strategy
  • Develop narrative and insights aligned to our transformation and business strategy that measures progress and informs actions.
  • Connect listening insights to relevant and timely action taking for individuals, teams and the organisation.
  • Support the measurement and change methodology that measures core metrics (e.g. Engagement, Leadership Impact, Spirit of Vodafone behaviours) to identify the gaps and suggesting actions and outcomes to address gaps.
  • Inform and guide the product roadmap for listening partners to maximise our listening programme and our return on investment
  • Collaborate across the business to create, drive and implement culture and engagement initiatives which help deliver the Spirit of Vodafone so employees can be empowered to do their best work.
  • Support the global rollout and continuous improvement of the Employee Experience Framework and methodology, enabling consistent application across markets while driving adoption, capability and experience-led decision making.

Who you are

  • Strong leadership, collaboration and team work skills.
  • Knowledge of and experience leading on employee listening, employee engagement and behavioural development through people processes to support culture change.
  • Strong project management skills
  • Ability to use data and insights to tell a compelling story
  • Excellent written communication, facilitation and presentation skills.
  • Able to work collaboratively with cross-functional teams and stakeholders in a global setting.
  • Comfortable supporting innovation, experimentation and applying learnings to programme development and implementation.
  • Relevant experience in employee listening, employee engagement, culture, employee experience, organisational development or a related discipline.
  • Experience working with employee listening platforms, survey methodologies and insight reporting.
  • Proficient in analysing and interpreting data to generate actionable recommendations

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

  • Yearly bonus: 5%
  • Annual leave: 28 days + bank holidays + the opportunity to buy/carry over 5 days/year
  • Charity days: 5 days/year
  • Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
  • Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
  • Access to: private medical, private dental, free health assessments, share save scheme
  • Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

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Working at Vodafone

2 office days / week

A little flex time

Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
Learning license

Awards & Accreditations

1st – Most loved - Large companies

1st – Most loved - Large companies

Flexa awards 2026
1st - Most Inclusive Company

1st - Most Inclusive Company

Flexa awards 2026
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2026
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Company employees:

85,887

Gender diversity (m:f):

61:39

Hiring in countries

Albania

China

Czechia

Democratic Republic of the Congo

Egypt

Germany

Greece

Hungary

India

Ireland

Italy

Luxembourg

Malaysia

Portugal

Romania

South Africa

Spain

Taiwan

Tanzania

Türkiye

United Kingdom

United States

Office Locations