Deputy Manager _L&D Specialist - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an L&D Specialist to lead and facilitate both Global and Local Induction programmes, ensuring a seamless onboarding experience for new joiners. The individual will deliver induction and leadership development products, work collaboratively across VOIS teams, and ensure strong governance of all induction-related processes. The role requires strong coordination, stakeholder management, and a proactive approach to designing and implementing high-impact learning interventions.

What you will do

Facilitate and manage end‑to‑end Global and Local Induction programmes within VOIS.Deliver induction sessions and leadership development interventions that create an engaging learner experience.Collaborate with cross‑functional teams to ensure alignment and smooth onboarding processes.Act as a key stakeholder for all L&D activities across VOIS.Create and support the delivery of soft skills and leadership training interventions.Promote and drive a digital learning culture.Monitor completion rates of learning interventions and support global scalability.Partner with business stakeholders to translate organisational needs into impactful L&D solutions.

Who you are

Experienced in working within virtual, multicultural, and matrix environments with a proven track record of delivering outcomes.Able to work proactively with minimal guidance, particularly on ad‑hoc requirements.Skilled at managing multiple priorities and taking accountability for decisions.An excellent communicator with strong presentation and influencing skills across all organisational levels.Fluent in English (spoken and written).Professionally experienced with 5+ years in an operational function, including at least 2 years delivering leadership development.Proficient in Microsoft Office tools, especially PowerPoint, Word, and Excel.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunities to contribute directly to the onboarding experience for new joiners across VOIS.Exposure to global L&D practices within a large, multicultural organisation.The chance to collaborate with senior leaders and diverse teams.A role that allows creativity in designing interventions and shaping learning culture.Professional development through involvement in leadership development programmes.

What skills you will learn

Advanced facilitation and presentation skills within global teams.Stakeholder management and cross‑functional collaboration.Designing high-impact learning interventions.Digital learning tools and governance practices.Strategic thinking applied to global onboarding processes.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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