Deputy General Manager_Process Transformation Manager_Pune

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Business Integration Expert to drive non-digital transformation initiatives within Finance Operations. This role focuses on achieving efficiency targets, managing risks, and enabling process improvements by collaborating across operations, business teams, and enabling functions. You will play a key role in ensuring governance and alignment of changes across tools and processes.

What you will do

Conduct assessments to identify and address gaps in the Finance Operations transformation roadmap.Act as a proxy product owner, coordinating with delivery and operations teams.Maximise value realisation and report progress to programme teams.Manage projects for all non-digital initiatives within Finance Operations.Support transformation governance to ensure changes are reflected in VOIS toolchain (Finance, Service and Process Management, Pricing and Charging).Collaborate with enabling functions and service towers to share best practices and break silos.

Who you are

14+ years of experience in process transformation, including at least 3 years in Finance Operations.Strong expertise in DB management and stakeholder engagement.Certified in Lean Six Sigma (Black Belt or Green Belt), Project Management, and Agile methodologies.Proven ability to manage complex projects and deliver measurable outcomes.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Opportunity to lead strategic transformation projects impacting global Finance Operations.Exposure to cross-functional collaboration and governance in a dynamic, global organisation.Be part of a team driving efficiency and innovation in non-digital processes.

What skills you will learn

Advanced project management and agile delivery techniques.Expertise in transformation governance and value realisation.Enhanced stakeholder management and cross-functional leadership skills.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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