Delivery Lead - UI/UX - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Delivery Lead – UI/UX who will guide enterprise-level design projects, drive programme governance, and support the designStudio’s aim to insource high-quality design work. The individual will partner closely with cross-functional stakeholders across geographies, lead UI/UX teams, and ensure that delivery is driven by structured metrics, quality standards, and effective programme management methodologies including Agile, SAFe, and Waterfall.

What you’ll do

Lead UI/UX delivery for enterprise-scale programmes across multiple regions, ensuring high‑quality outcomes in alignment with business needs.Contribute to strategic decisions as part of programme steering committees.Implement Agile, SAFe, and Waterfall methodologies for planning, estimation, and execution.Build strong collaborative relationships with delivery teams, system integrators, suppliers, product owners, and service owners.Oversee the full programme management lifecycle, with focus on scope, timelines, risk, resources, quality, budget, and benefits realisation.Identify and resolve strategic and cross‑programme issues by engaging senior stakeholders.Contribute to expanding the designStudio through business development activities and conversion of leads into engagements.Ensure metric‑driven delivery through effort tracking, cost management, utilisation, and quality measurement frameworks.Drive industrialisation and adoption of best practices within UI/UX teams.Support and empower team members as a people leader, fostering growth and capability enhancement.Contribute to organisational process adoption, resource optimisation, tools utilisation, and continuous improvement.

Who you are

Experienced in programme, project, and stakeholder management with strong knowledge of Agile, SAFe, and Waterfall delivery models.Skilled in UI/UX delivery covering UX research, benchmarking, strategy, assessments, information architecture, and usability practices.Proficient in primary design tools such as Sketch, Figma, and Axure; familiarity with Marvel, InVision, Photoshop, or HTML is an advantage.A collaborator with excellent communication skills in English; knowledge of a European language is beneficial.A professional with a minimum of 14 years’ UI/UX experience, including global enterprise delivery exposure.Capable of project planning, resource and capacity management, and people management.Holding a graduate degree; preferred qualifications include Interaction Design, Product Design, UI Design, or certifications in UX, HFI, or Agile.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunities to shape strategic design delivery across global markets.Exposure to large-scale enterprise programmes and cross-functional leadership.A chance to influence designStudio’s growth and operational excellence.

What skills you will learn

Advanced programme management in multi‑geography environments.Industrialisation of design processes and best‑practice frameworks.Leadership in scaling UI/UX capabilities and team development.Business development skills in identifying and converting new opportunities.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media and #StayConnected

LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/Chat with our employees: https://lnkd.in/dpkrcvR2