Data Services Senior Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Data Services Management
• Accountable for support SDWAN technologies
• Accountable for support wifi technologies
• Accountable for support Internet, MPLSVPN, IP technologies
• Accountable for support corporate customer P2P, xDSL, VFNET Fiber, RL, ME working on VFNET, Mobile or Turk Telekom Infrastructure
• Accountable for support wholesale customer P2P, xDSL, VFNET Fiber, RL, ME working on VFNET, Mobile or Turk Telekom Infrastructure
• Accountable for testing/checking/configuring customer routers/switches/modems in order to provide their connectivity to VFNET or mobile network (Nokia Huawei, Cisco Core PE Routers)
• To ensure permanent solutions for problems occurred during operation
• Accountable for following predefined escalation with related teams or organization if an installation exceeds KPI limits
• To provide quick resolution if any problem occurs during support
• To manage or coordinate other support teams (voice, security, cloud,etc)
• Accountable for communicate with wholesale or corporate customers by conference call for technical issues
• Accountable for preparing LLD for complex customer network structure
• Accountable for preparing performans and root-cause reports and taking actions on failing points.

Information Security
• Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library,
• Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security,
• Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference,
• Protect user accounts and associated passwords , and accept accountability for any actions performed via usage of those accounts.

Business Continuity
• Ensure that VFTR BCM policy /standard ,procedures ,plans implemented and works carried out in compliance with BS 25999 -2:2007 Standard
• Ensure that BCM risks are assessed and mitigated so far as is reasonably practicable in VFTR Business Continuity Management System (BCMS)
• Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR

Who you are

• Degree qualified in science or engineering
• Minimum of 3 years experience in Telecommunication sector
• Hands on experience on SDWAN and SDLAN technologies (Fortinet, Huawei, etc)
• Hands on experience on wifi technologies (Aruba, Huawei, etc)
• Hands on experience on Cisco, Nokia, Huawei PE Routers
• Hands on experience on Juniper, Huawei and Cisco Routers, Switches, Modems
• Hands on experience of passive network equipments (fiber modules, wan and lan connection modules, connectors) and their connection standards
• Having full knowledge of L2 layer networking configuration
• Good understanding of Turk Telekom Infrastructure
• Good understanding of IP, Internet, MPLSVPN Networking
• Good understanding of DC networks
• Hand on experience of Designing of complex networks
• Deep experience of Traffic engineering and QOS technologies
• At least 3 years hand on experience of routing protocols (BGP, OSPF; ISIS,EIGRP)
• Good knowledge of MS Office, including Word, Excel, PowerPoint
• Having full knowledge of CCNP/CCIE contents.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

We like to keep them flexible:

• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services

Plus, plenty more to enjoy!

Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.