Culture & Engagement Lead

Job Description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2026.

Role Purpose/Business Unit:

The purpose of this role is to lead the design, execution and continuous evolution of the VSA employee listening strategy, ensuring that employee voice becomes a strategic lever for culture transformation, leadership effectiveness, and business performance.

Your responsibilities will include:

• Partner with Exco and HR Leadership to define clear cultural transformation shifts and targets for the organisation.
• Partner with SLT on culture shifts aligned to TechCo ambitions.
• Drive embedding of Spirit behaviours, Culture Codes and support Leader Labs.
• Act as a spirit champion for VSA. Lead the Annual Spirit Beat campaign, quarterly Spirit Pulses, driving and expanding our lifecycle listening.
• Drawing clear talent insights and working with HRBPs to ensure targeted actions plans
• Work with HR Leadership to define and embed HR Leadership Brand.
• Support inclusive culture and embed DEI&B moments into employee lifecycle
• Ensure rapid insight turnaround and integrate advanced analytics for personalised insights.
• Work with HRBPs to ensure all people leaders have clear action plans that drive employee engagement and hold Exco accountable.
• Act as link to bridge the communication gap between Leadership and employees - ensuring that feedback loop is both ways.
• Serve as Super-user for all systems to deliver spirit related surveys-including ensure consistent data and reporting
• Work with relevant stakeholders to drive adoption and embedding of the “employee-as a customer”
• Drive Adhoc Change/Leadership related projects
• Facilitate ad-hoc team building engagements/change management sessions

The ideal candidate for this role will have:

• Must have a 3 year diploma/ degree in HR/ Communications/ Employer brand or related field
• 5-8 years experience in a related field (culture, engagement, organisational development)
• Project management experience is essential
• Must have budget management experience

Core competencies, knowledge, and experience:

• Advanced analytical skills
• Expertise in employee listening, organisational culture, leadership development and behavioural change
• Strong data storytelling and insight synthesis capability
• High influencing capability with senior leaders
• Advanced facilitation and sensemaking skills
• Advanced in communication/facilitation skills
• Advance project planning and execution
• Skilled at working with numerical data, spotting patterns and trends and using this to inform action taking
• Strong experience in shaping employee engagement programmes to meet business needs, and successfully executing them
• Comfortable with innovation, experimentation and applying learnings to programme development and implementation
• Knowledge of the full employee lifecycle, and behavioural development through people processes to support employee engagement
• Effective written communication and presentation skills
• Able to work collaboratively with cross-functional teams and stakeholders to activate spirit. Proven ability to influence and build relationships at all levels

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 03 February 2026.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.