Copy writer

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The Group Brand & Media team’s remit covers brand strategy, creative, media, identity and orchestration across all Vodafone global markets. For context, Vodafone is one of the largest advertisers in the world with a budget of €750m.

We’re looking for a junior passionate drven copywriter to join our creative in-house studio

As a vital member of our creative team, you’ll be responsible for crafting clear, concise, and compelling copy that enhances user experiences across our digital platforms. You’ll work on content like web, apps, email marketing, social posts and internal communications. Ensuring the Vodafone tone of voice is used and understood at all customer touchpoints across the business.

You’ll be used to handling multiple projects, dealing with all types of stakeholders, comfortable talking about your work and building relationships at all levels in a fast-paced environment. Working under the Creative Lead and next to another Copywriter, 2 x Designers, 2 x Video Editors and a Project Manager to help bring the new Vodafone Group creative vision to life.
What you’ll do

• Write and edit copy for a broad range of stakeholders and projects from all areas of the business
• Create copy for all digital channels like websites, emails, social and more
• Edit app copy with UX guidance for UI designers to get the best customer flow
• Write and edit user-focussed content, including UI text, labels, and instructional copy
• Act as a tone of voice consultant within the business to provide guidance across all communications
• Work closely with the legal and regulatory teams to ensure all content complies with industry standards and regulations
• Understand the different language styles in translation for all markets
• Collaborate with designers, researchers, product managers, and UX engineers to define the customer journey for various Vodafone products and campaigns
• Participate in the creative process from concept to completion, providing insights and recommendations
• Work with Adobe Workfront project management tool to ensure timely completion of all briefs

Who you are

• At least 2 years professional copywriting experience in-house or agency
• Bachelor’s degree in English, Communications, Journalism, or a related field
• Telco or tech industry experience would be beneficial
• Demonstrated ability to write clear and engaging content for a variety of digital products and platforms
• Strong understanding of UX writing principles and how content influences user behaviour and interaction
• Excellent collaboration and communication skills, with the ability to work effectively in a team environment.
• Detail-oriented with strong organisational skills and the ability to manage multiple projects simultaneously
• Familiar with Agile project management tools like Workfront and design software like Figma would be advantageous
• Ability to build relationships with teams and senior leaders across the business
• Organised and reliable on delivery deadlines with attention to detail
• The more creative you are, the better

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.