Content Specialist - Experienced- VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Content Specialist to join an agile, multi‑disciplinary team responsible for building, maintaining, and optimising digital content for the UK consumer market. This role focuses on delivering clear, accurate, and engaging content across multiple digital touchpoints while ensuring alignment with brand guidelines, accessibility standards, and customer experience goals.

What you’ll do

Build, update, and maintain digital media assets including webpages, responsive emails, banners, promotions, and pricing contentRegularly review and optimise digital content to ensure accuracy, quality, and consistencyCollaborate with subject matter experts to gather, validate, and manage up‑to‑date contentWork closely with copy, design, marketing, and e‑commerce teams to deliver timely outputsUse content management systems daily and support others through knowledge sharing and guidanceIdentify opportunities to improve processes, customer journeys, and ways of workingContribute to cross‑functional projects and support agile deliveryApply strong attention to detail to minimise corrections after deployment

Who you are

An individual with 3+ years of experience in content editing or digital content operationsConfident using content management systems, ideally headless CMS platformsKnowlege or courses in in Prompt engineering Hand on experience or courses taken in AI tools as: Claude, GPT and Gemini as well as platform knowledge in Writer and Structure platformsComfortable managing multiple tasks using project management toolsA clear and confident communicator with strong writing and editing capabilityDetail‑oriented, organised, and able to work accurately under time constraintsFamiliar with working within brand guidelines and adapting tone of voice

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Exposure to large‑scale, customer‑facing digital platforms within a global organisationOpportunities to collaborate with diverse, international stakeholdersA fast‑paced, idea‑driven environment that values experimentation and continuous improvementThe chance to contribute directly to customer experience and digital transformation initiatives

What skills you will learn

Advanced content operations within complex digital ecosystemsBest practices in digital accessibility, customer journey optimisation, and brand consistencyCross‑functional collaboration within agile delivery modelsEnhanced proficiency in CMS tools and structured content workflows

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2