Business Payments & Aggregation Manager

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Develop and manage the overall Business aggregators & Payments strategy from strategic planning through to tactical execution.
• Drive revenue growth, increase channel profitability, and gain market share in the enterprise aggregation and payments space.
• Develop new innovative business models around Enterprise Aggregation services & Payments that will ensure that M-Pesa keeps its strategic focus of financial inclusion by leveraging on new business opportunities & partnerships models beyond traditional and existing payment services.
• Overall accountability of managing the segment’s efforts to meet & align with the strategic business objectives.
Key accountabilities and decision ownership:
• Manage service delivery & accelerate expansion for Internal & External Enterprise technology aggregators.
• Guide the business in the diversification, expansion & growth of the Payments Ecosystem including Pay bills, Ticketing, Payment platforms partnerships and others.
• Review, streamline, and digitize the end-to-end process and timeline for managing aggregators and onboarding their merchants to ensure operational efficiency.
• Own & Drive the segment roadmap holistically across business customers payments ecosystem, driving innovation and impact across diverse institutional use cases to elevate M-Pesa’s market leadership.
• Responsible for retention and reactivations of dormant, inactive, and lapsed aggregators, payments partners and pay bill customers.
• Develop a strategic technology aggregator framework that enables and expands opportunities in the payment’s & aggregation ecosystem.
Core competencies, knowledge, and experience:
• Excellent analytical and logical reasoning skills translated from consumer insights.
• Expertise in developing & driving high-impact partnerships and platforms across private, public, and fintech sectors.
• Innovation & Product Development: Proven ability to identify market gaps and develop new services, products, or models.
• Strong execution skills, including process optimization, digitization, and managing complex onboarding or integration processes.
• Excellent communication skills
• Strong Sales and negotiation skills
• Able to challenge the status quo
Must have technical/professional qualifications:
• At least 5 years’ experience in a large corporate company, demonstrated progression and at least 3 years’ experience in a Telecommunications, banking, FMCG, Fintech company handling partnerships, business development and strategy formulation.
• Bachelor’s degree in business administration, Economics, Marketing or its equivalent.
• Expertise in Digital Platform Strategy, Aggregation Models, or B2B2C Ecosystems
• Strong Data-Driven Decision-Making & Analytical Capability

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.