Business Manager: ISP

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role Profile
The Business Manager - is a strategic right-hand role combining executive support, business management, and operational coordination for the Director/MD leading Vodacom's FTTH ISP initiative and FiberCo structuring. This role requires an exceptional individual who can seamlessly operate across strategic planning, stakeholder management, project coordination, and executive administration while maintaining the agility needed in a fast-paced startup environment within an established organization.
The role will be a strategic partner to the Director/MD, driving business initiatives, managing complex workstreams, and serving as the central coordination hub for FTTH operations spanning infrastructure deployment, systems implementation, go-to-market execution, and FiberCo corporate structuring.

Key Responsibilities
•Support the Director/MD in strategic planning, business case development, and preparing executive/board-level presentations.
•Coordinate cross-functional FTTH and FiberCo workstreams, ensuring alignment, milestone tracking, and issue resolution.
•Manage project plans, dashboards, and performance reporting for launch readiness and operational execution.
•Drive communication, documentation, and meeting management, including briefs, minutes, and follow ups.
•Support FiberCo shareholder engagement, governance setup, regulatory compliance, and investor documentation.

Who you are

Core Competencies
•Strategic thinking and strong analytical capability.
•Excellent coordination, planning, and project management.
•High attention to detail with strong execution discipline.
•Ability to manage complex stakeholder environments.
•Strong business acumen, discretion, and professionalism.

Skills
•Advanced proficiency in presentations, reporting, and financial/market analysis.
•Strong communication, writing, and documentation skills.
•Ability to multitask, prioritize, and operate in a fast-paced environment.
•Vendor and partner management experience.
•Proficiency in MS Office/Google Workspace; project management tools are an added advantage.

Qualifications
•Bachelor's degree in Business Administration, Finance, Economics, Engineering, or related field or equivalent experience.
•MBA or relevant Master's degree; CFA, CA, or professional business qualification or equivalent experience added advantage
•5+ years’ experience in strategy, PMO, management consulting, business operations, or executive support roles.
•Experience in telecom, digital infrastructure, technology, or startup environments is preferred.
•Demonstrated experience coordinating multi disciplinary projects or strategic initiatives.
•5-7 years of progressive business management, strategy consulting, or executive support experience
•Experience in telecommunications, technology, or infrastructure sectors
•Startup or high-growth business environment exposure
•Project management or management consulting background
•Prior executive assistant or chief of staff experience supporting C-level executives

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.