AI Engineer Technical Lead

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

As a Lead AI Engineer specializing in Generative AI & Agentic AI, you will spearhead the design, development, and productionization of AI systems that deliver measurable business value at scale. You will architect multimodal LLM solutions, agentic systems (single- and multi-agent), and robust RAG pipelines, partnering closely with product, data, platform engineering, security, and business stakeholders. You will mentor a growing team of AI engineers and act as a business translator, ensuring clarity between technical strategy and business outcomes; especially in regulated, high availability environments.

Job Responsibilities

Key accountabilities and decision ownership:

• Lead the design and implementation of Generative & Agentic AI models (e.g., LLMs, diffusion models) tailored to business needs
• Architect scalable and secure AI pipelines leveraging cloud/on-prem infrastructure
• Guide the development and integrations with LLMs, prompt engineering, or RAG
• Evaluate and integrate open-source and proprietary GenAI & AgenticAI tools
• Collaborate with product and domain teams to identify and prioritize impactful GenAI & AgenticAI use cases
• Leverage A2A (Agent‑to‑Agent) protocols to enable inter-agent collaboration, delegation, negotiation, and coordination across services and teams
• Adopt MCP Servers (Model Context Protocol) to expose standardized tools/capabilities to different models and agents for interoperability and portability
• Build and maintain a Tool/Skills Registry (standardized interfaces, capability metadata, access controls), with safe execution sandboxes and rate/circuit controls
• Translate business requirements into technical solutions and vice versa
• Act as a liaison between technical teams and business stakeholders to ensure alignment and understanding
• Ensure AI solutions comply with responsible AI, privacy, and security standards
• Mentor and coach AI team members, supporting their technical growth
• Monitor emerging trends in GenAI and proactively suggest innovative applications
• Support testing activities (functional and non-functional tests in all relevant project phases)
• Investigate and fix defects and incidents during development and application lifecycle
• Prepare release packages for test and production environment
• Manage incidents as level two and level three support
• Manage problems as level two and level three support

Who you are

Core competencies, knowledge, and experience:

• Good communication, presentation and analytical skills
• Good ability to collaborate cross functional
• Ability to learn the fast-track technologies in the Digital world
• Good organizational skills with ability to manage time and prioritize workload
• Has a track record of contributing to solve the complex problems and support the technical side of delivery
• Has a track record of taking the initiative to deliver a project, address an engineering challenge.
• Recommends and support implementation of process, product, or service improvements

Must have technical / professional qualifications:

• Proficient in English both spoken and written
• Experience deploying AI solutions in production environments
• Hands‑on with OpenAI (GPT family), Anthropic (Claude), Azure OpenAI; experience abstracting across providers
• Knowledge of A2A (Agent‑to‑Agent) patterns and implementing multi‑agent topologies with planners/critics/executors
• Experience exposing/consuming MCP Servers for tool standardization and cross‑model interoperability
• Security & compliance: OAuth2/OIDC, secret management, network isolation, PII controls, Responsible AI guardrails (prompt injection, jailbreaks, data leakage)
• Experience in building REST APIs & Cloud Native Microservices
• Experience in Java, Spring Boot
• Understanding of Docker & Kubernetes
• Knowledge of CI/CD supporting tools (Jenkins, Docker, Kubernetes, GitHub etc.)
• Good knowledge of Network Communication/Integration protocols (SOAP, REST JSON)

What's in it for you

Your journey with us is not just a job; it's a pathway to personal and professional development. We provide endless opportunities for learning, skill enhancement, and career advancement, ensuring that you're always empowered to reach your fullest potential.

Our culture is our pride. We foster an environment where every voice is heard, ideas are valued, and teamwork is celebrated. Together, we create a supportive and inclusive atmosphere that fuels collective growth and achievement.

We take pride as well in our Comprehensive Benefits Package, where you will be able to find:

• All Necessary Devices: From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go.
• Health & Life Insurance: Your well-being matters to us. We offer comprehensive health and life insurance coverage to safeguard you and your loved ones.
• Additional Compensation Based on Performance: We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued.
• Private Pension: Plan for your future with confidence. Our private pension scheme helps you build a secure financial foundation for the years ahead.
• And More: Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us.

Discover the full spectrum of benefits and perks that await you at Vodafone Albania by joining our dynamic team. Your journey to success starts here!

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.