AGILE PRACTITIONER - VOIS

Job Description

Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a highly capable and independent Agile Delivery Lead to support the agile transformation and successful delivery of medium to large-scale projects. This role is ideal for individuals with a strong background in agile methodologies, coaching, and stakeholder engagement, who are passionate about people development and continuous improvement. The successful candidate will be responsible for ensuring customer-centric delivery while mentoring cross-functional teams and driving agile excellence across the organisation.

What you will do

• Take end-to-end ownership of agile values, principles, and practices for assigned projects.
• Act as Scrum Master, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, retrospectives, and demos.
• Coach and mentor team members, including other Scrum Masters, Product Owners, developers, and stakeholders on agile methodologies.
• Ensure consistent application of agile best practices across workstreams.
• Oversee the correct setup and usage of agile tools (e.g., Jira) and maintain up-to-date project documentation.
• Manage stakeholder and vendor relationships to support technical delivery.
• Proactively raise risks and seek management support when needed.
• Report on project progress, metrics (e.g., velocity, burn-down), risks, and timelines.

Who you are

• Minimum 5 years of experience in software development, with at least 2 years in a dedicated Scrum Master or Agile Project Manager role.
• Proven experience in large-scale agile environments and multiple agile teams.
• Strong understanding of Agile/Scrum frameworks, tools (especially Jira), and agile metrics.
• Familiarity with software development life cycle and DevOps practices.
• Skilled in facilitation, conflict resolution, mentoring, and continuous improvement.
• Technically proficient with the ability to understand architecture and technical challenges.
• Excellent communication, organisation, and stakeholder management skills.
• Calm and composed under pressure, with a proactive and solution-oriented mindset.
• Self-motivated, independent, and eager to share expertise across teams.

Not a Perfect Fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

• Opportunity to lead agile transformation initiatives across impactful projects.
• Exposure to cross-functional teams and diverse agile frameworks.
• A collaborative environment that values mentoring and continuous learning.
• Direct involvement in customer-centric delivery and innovation.
• A chance to influence agile practices across the organisation.

What Skills you will learn

• Advanced agile coaching and facilitation techniques.
• Strategic stakeholder and vendor management.
• Agile metrics analysis and reporting.
• Technical understanding of architecture and DevOps integration.
• Leadership in agile transformation and team empowerment.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference

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