Senior Manager_Senior Scrum Master

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Scrum Master with strong technical capabilities to drive agile delivery, support cross‑functional development teams, and ensure high‑quality, secure releases. This role blends hands‑on technical contribution—with technologies such as React.js, Node.js, Java/C#, AWS, and CI/CD tools—with agile coaching and team leadership. It is well suited for individuals who enjoy balancing delivery ownership with collaborative team enablement.

What you will do

Enforce Scrum processes and ensure effective execution of stand‑ups, sprint planning, reviews, and retrospectives.Support the team in identifying, managing, and removing internal and external impediments.Coach team members in agile principles to ensure continuous improvement and delivery of valuable, high‑quality product features.Supervise a cross‑functional team performing development, testing, and DevOps activities.Ensure timely, secure, and high‑quality delivery in alignment with organisational commitments.Collaborate with multiple teams and stakeholders to maintain transparency and engagement.Track delivery KPIs and ensure performance against agreed outcomes.Align team goals with organisational objectives and foster a culture of improvement.Contribute technically through solution design, high‑level design creation, code reviews, and hands‑on delivery (approximately 80% technical, 20% Scrum and people management).

Who you are

Proven experience as a Scrum Master operating within agile methodologies.Strong understanding of agile frameworks and experience working within high‑performing agile teams.Expertise in producing burn‑down charts, backlog maps, and other agile metrics.Experience with continuous delivery processes and associated tools.Strong communication, problem‑solving, and innovation abilities.Experience coaching developers, testers, and DevOps engineers.Team management experience for groups of 10 or more members.Hands‑on technical background in React.js, Node.js, Java/C#, and AWS environments.Experience with Jenkins, Maven, GitHub/GitLab, JIRA, and Confluence.Familiarity with DevOps concepts and security practices.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunities to work across agile, engineering, DevOps, and cloud environments.
• Exposure to cross‑functional project delivery and continuous delivery pipelines.
• Experience collaborating with diverse teams and stakeholders within a global organisation.

What skills you will learn

• Enhanced expertise in agile delivery frameworks and team coaching.
• Advanced cloud engineering capabilities across AWS.
• Strengthened CI/CD and DevOps knowledge through hands‑on involvement.
• Improved solution design and architectural thinking.
• Broader experience in cross‑functional leadership and stakeholder communication.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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