Entertainment Trials Analyst

Job Description

Our Trials Analysts are the ones responsible for managing new features in our entertainment equipment and services through to our customers. Grow your potential as an Entertainment Trials Analyst Apprentice and join them in improving our entertainment offering for customers across the UK, all whilst earning £27,000! Make things happen We release new software releases every 6-weeks, but it’s important we know they work smoothly and effectively – that’s where you come in. As an apprentice, you will be a part of the team that handles the trial periods on our updates, making sure the quality meets expectations and delivering them to customers. You will plan and deliver technical trials in line with business requirements and solution designs, whilst meeting agreed SLAs. Day-to-day, you could be: *Collaborating with trialists to set new tasks, answer any queries they may have and resolve any problems with equipment or software they’re reviewing *Reviewing trialists tasks set previously, analysing results and presenting findings and feedback to key partners *Collaborating with internal stakeholders to define project requirements, scope and objectives Who we are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. The must haves We’re looking for decisive individuals that are great team mates, happy to work with the wider team and other groups across the business. The other stuff we are looking for Good communication skills are important for this role, both written and verbal, as you’ll be producing written documents and leading on presentations. Other skills we’d like to see include: *Basic Microsoft Suite skills *Good attention to detail *Basic analytical skills With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support. What's in it for you We’ll offer a starting salary of £27,000 with the chance to increase this at 12-months to £30,000. Upon successful completion of the apprenticeship, final salaries start from £35,000. During the scheme, you’ll also work towards a level 3 business administration apprenticeship. Plus, you can enjoy all our amazing benefits, including: *25 days holiday, increasing to 28 days after 5 years *Your birthday off *Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday *Wide range of discounts on everything from days out to household bills ...and loads more! Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include an online test, a telephone interview, a coaching call and an assessment centre. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family. #LI-DND