Data Analyst

Job Description

FIND YOUR FUTURE IN DATA Our Customer Premises Equipment Engineering and Delivery team are the ones responsible for ensuring our customer’s software works the way it should. As a Data Analyst Apprentice, you’ll get stuck into all things data and earn from £27,000 whilst doing it! Make things happen Working under the mentorship of experienced team members, you’ll assist the relevant teams in ensuring only the highest quality of software is reaching our customers. We regularly deliver new software to customers in their homes and, as an apprentice on our team, you’ll support us in analysing this and ensuring metrics are improving with every release. You’ll develop the knowledge and skills needed to take ownership of projects and actively promote improvements. Day-to-day, you could be: *Sharing insights on software and hardware defects to help with issue resolution *Generating KPIs from the data and reporting this back to the team *Analysing and fixing errors that occur across platforms like Netflix and live TV Who we are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. The must haves Applicants must hold at least 5 GCSEs at Level 4-9, or equivalent, to be eligible for this role. The other stuff we are looking for We’re looking for confident individuals who aren’t afraid to share ideas and make recommendations to the wider team to influence improvements in our products. We'll encourage you to look closely at data and use this to tell a story, so it’s key that you have strong data analysis skills. Other qualities we’d like to see include: *Great communication skills *Attention to detail *Confidence in your ability With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support. What's in it for you You’ll be making a huge impact from day one. Enjoy a starting salary of £27,000, which will continue to rise as you progress through your apprenticeship. After 12-months in the scheme, your salary will raise to £30,000 with salaries upon successful completion starting from £35,000. Plus, you can enjoy our amazing benefits including: *25 days holiday, increasing to 28 days after 5 years *Your birthday off *Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday *Wide range of discounts on everything from days out to household bills ...and loads more! Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include an online test, a telephone interview, a coaching call and an assessment centre. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family. #LI-DND