Business Analyst

Job Description

IMPROVE EFFICIENCIES IN OUR NETWORK Our Access Engineering team are responsible for supporting the demand to delivery process, and developing strategies and innovative ideas. Grow your potential as a Business Analyst Apprentice and play an important role in shaping the future of mobile network access, all whilst earning £30,000! Make things happen As an apprentice, you’ll dive into the heart of mobile network operations, working closely with our engineering and business teams. You’ll support crucial projects, analyse performance data, and help streamline our access network processes to ensure millions of users stay seamlessly connected. Day-to-day, you could be: *Unearthing valuable insights from network data, planning and delivery of our mobile network, tracking performance metrics, and creating reports that drive smarter decisions. *Collaborating with engineering experts to identify trends, optimize network capacity, and enhance user experiences. *Playing an active role in improving workflows and enhancing operational efficiency across our Access Engineering team. *Being the bridge between business and technical teams, translating data into actionable insights for diverse stakeholders. Who we are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. The must haves Applicants must have at least 5 GCSEs level 4-9, or equivalent, to be eligible for this scheme. The other stuff we are looking for We’re looking for passionate, data-savvy problem solvers with a willingness to develop their knowledge in Mobile Networks. It’s important you can communicate effectively, as you’ll be collaborating with teams across the business. We’d also like to see good attention to detail. With inclusivity at our hearts, we’re 100% committed to having a workforce that represents every part of our society, so we’re keen to hear from candidates of all backgrounds and circumstances. The only barrier to applying would be if you didn’t have the right to work in the UK and were unable to obtain it without our support. What's in it for you This is a hands-on role where you’ll be able to develop real experience in the world of telecommunications. You’ll be learning from the best, experiencing invaluable training and mentorship, empowering you to develop skills in data analytics, process improvement, and project management. Enjoy a starting salary of £30,000 with the opportunity to increase at 12-months to £33,000. Final salaries start from £40,000 upon successful completion. You’ll also be working towards a level 4 business analyst apprenticeship during your time on the scheme. Plus, you can enjoy our amazing benefits, including: *25 days holiday, increasing to 28 days after 5 years *Your birthday off *Flexible benefits package including matching up to 10% of your pension contributions, medical plans, and buying and selling holiday *Wide range of discounts on everything from days out to household bills ...and loads more! Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include an online test, a telephone interview, a coaching call and an assessment centre. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family. #LI-DND