Director, Mobile Access Engineering

Job Description

This pivotal senior leadership position entails formulating the strategic trajectory of the VMO2 mobile network infrastructure. It requires fostering network quality, reliability, and elevating customer satisfaction. The role necessitates a comprehensive blend of leadership prowess and technical expertise. Collaborating closely with the executive team, it bears shared responsibility for motivating and enabling teams across the organisation to establish high-reaching objectives and achieving exceptional performance to drive customer value.

As part of this you will;

Collaborate with stakeholders from Business, Consumer, Strategy, and Network to develop 1-3 year network demand and deployment plans, ensuring optimal return on investment in mobile scenarios.

Ensure coherence, feasibility, and adaptability of plans amidst changes in strategy, investment, and customer experience.

Coordinate and report on delivery execution, tracking efficiency KPIs and output commercial, technical, and customer experience KPIs to SLT, EC, and Shareholder Board Stakeholders.

Drive performance optimisation of radio networks to enhance customer experience across 30m mobile customers and 15m other connected devices.

Lead senior-level partnerships with key entities such as Vodafone, Cornerstone, and regulatory bodies when necessary.

Cultivate positive relationships crucial for operational efficiency across various teams including Fixed and Mobile Consumer commercial, Digital, B2B, and Finance.

Demonstrate proactive and positive leadership within VMO2's dynamic environment, focusing on enhancing team capability, engagement, and stakeholder relations.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Bachelor's or Master's degree in a relevant technical field.
• Proven experience in a senior leadership role within the telecommunications industry, with a focus on mobile network technologies.
• Demonstrable in-depth knowledge of 5G and other emerging mobile technologies.
• Evident strategic thinking skills and the ability to translate vision into actionable plans.
• Demonstrated success in leading high-performing teams and driving a culture of innovation.
  
  

The other stuff we are looking for

We'd also love you to bring;

• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
• Financial acumen and experience in budgetary planning and management.
• Familiarity with regulatory requirements and compliance in the telecommunications sector.
  
  

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include an interview with the Executive Talent Acquisition Team, and the hiring manager.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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