Commercial Finance Manager - Retention and Upgrades

Job Description

Reporting into the Head of Commercial Finance - PAYM, this is a key role within the Consumer Commercial Finance team, working as a dedicated finance business partner to the Commercial Revenue Mobile Base Management team. This role has responsibility for all aspects of Consumer PAYM Retention managing delivery of the critical churn number and the 2.6 million annual upgrades to optimise value, volume & mix.

This role also has responsibility of the vendor funding income on Mobile sales from providing the budget/forecast, tracking the actuals and identifying opportunities to unlock further funding. The successful applicant will need to work collaboratively with teams across the company to deliver business plans, financial targets, and successful customer propositions in relation to Retention and Upgrades.

They will provide financial management, leadership, and insight, enabling good decision making and driving business success through commercial support & financial analysis of performance, helping identify opportunities to drive financial performance improvements!

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Qualified Accountant (CIMA/ACCA/ACA)
• A highly motivated self-starter, able to deliver high quality commercial support with minimal guidance.
• Strong track record in building relationships and influencing and driving the decision-making process.
• Ability to prioritise multiple demands to ensure greatest value add and managing expectations.
• Must have a detailed understanding of the mobile business including knowledge of key competitor trends and threats to mobile business.

The other stuff we are looking for

We'd also love you to bring;

• Commercial acumen
• Stakeholder engagement
• Risks and Opportunities experience
• Monthly performance reporting
• Flexibility between Reading and Hammersmith offices

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a Saville and competency based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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