Strategy & Commercial Manager

Job Description

Working as a Strategy & Commercial Manager, you will work closely with the Strategy and Commercial Lead to develop and implement strategies that enhance Priority and drive commercial growth. This role involves detailed analysis, strategic planning, and requirements capture to ensure the loyalty program meets its objectives and delivers value to our customers. Who we are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves In order to be considered, you must have the following experience;

• Minimum of 1-2 years of experience in strategy, commercial roles, or loyalty
• Strong analytical skills and experience with data-driven decision-making.
• Proficiency with CRM systems, loyalty platforms, and data analysis tools.
• Excellent communication and interpersonal skills, with the ability to work collaboratively
• Proven ability to manage and optimise projects and programs.

The other stuff we are looking for We'd also love you to bring;

• Assist in developing plans to transform and scale the loyalty program, define requirements and propositions.
• Support the development of commercial strategies to drive revenue and cost efficiency.
• Utilise customer data and analytics to gain insights into behaviour and preferences.
• Build and maintain relationships with internal teams to support loyalty initiatives.
• Collaborate with cross-functional teams to ensure alignment with objectives and requirements for build and delivery

What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps xIf we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based assessment.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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