Senior Digital Product Manager

Job Description

This is an exciting opportunity to take ownership of key FMCT sales journeys and play a central role in shaping how customers experience and buy across virginmedia.com and o2.co.uk. As a Senior Product Owner, you will turn strategic ambition into tangible product outcomes that drive both customer value and commercial performance. Working at the heart of Digital, you’ll lead agile, cross functional squads to deliver impactful eCommerce capabilities, using data, insight and experimentation to continuously optimise performance. You’ll act as the day to day product leader for your area, influencing senior stakeholders and ensuring delivery aligns to wider portfolio priorities and long term business goals. Who we are At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage.We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys.Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places.You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.
Our ways of working
We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person.That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.
**Accessible, inclusive and equitable for all **
We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business.Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one. The must haves In order to be considered, you must have the following experience;
• Proven ownership of product strategy and delivery across Fixed and FMCT products with measurable outcomes
• Experience leading high performing eCommerce agile full stack squads (web and or app)
• Strong track record of owning customer experience outcomes and commercial KPIs
• Demonstrable experience building and delivering product roadmaps within a wider cross functional programme
• Experience driving significant business change through product delivery

The other stuff we are looking for We'd also love you to bring;
• A strong data led mindset with experience using insight and experimentation to inform decisions
• Ability to translate complex strategy into clear, actionable product goals and plans
• Confident stakeholder management across technology, commercial and operational teams
• Experience working within large scale digital or transformation programmes
• Passion for continuous improvement and evolving product ways of working
What's in it for you We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off.And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.
Next steps If this feels like a place where you can belong, we’d love to see what you can do. Once you apply, the next steps might include a call with a recruiter, a video interview, an interview with the hiring manager and a task or assessment.We’ll also ask about any adjustments you might need, and we’ll do our best to make them happen.We review applications and interview throughout the advert window, so it’s worth applying sooner rather than later. If you’re offered the role, the offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check. -