Head of Wholesale Fixed and O2 Daisy Technical Products

Job Description

Step into the role of Head of Wholesale Fixed & O2 Daisy Technical Products and take full end-to-end ownership of product delivery and performance within our dynamic CTO team.

You’ll shape the future by creating long-range (1–4 year) customer-focused roadmaps, driving smart investment decisions that power commercial success and cutting-edge technology. Your blend of technical expertise, commercial acumen, and strategic vision will ensure we deliver optimal capabilities that keep us ahead of the curve.

This is your chance to influence, innovate, and inspire—strengthening our Technology Product portfolio and making a real impact. If you’re ready to combine customer insight with bold leadership, this is the role for you.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Product performance: Proven operational experience in the telecoms industry with a clear focus on end to end performance.
• Technical knowledge: Sound technical background with an understanding of telecommunications infrastructure and technologies.
• Commercial Acumen: Proven experience in driving positive product economic plans; aligning technical capabilities with commercial product strategies.
• Product Management: Experience in overseeing product lifecycle plans and management of product/technology roadmaps aligned to business goals and customer needs
• Leadership Skills: Demonstrated ability to lead matrix & cross-functional teams and foster collaboration between technical and commercial teams
• Stakeholder & Customer Management: Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach. Working closely with customer requirements and translating into technology plans.

The other stuff we are looking for

We'd also love you to bring;

• Innovative thinking: A mindset for innovation, driving the exploration of new technologies & ways of working to enhance commercial product offerings
• Communication: excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders and facilitate decisions and gain buy-in at a senior level.
• Industry knowledge: In-depth knowledge of the telecommunications industry, staying abreast of emerging technologies and market trends.
• Adaptability: Ability to thrive in a fast-paced and dynamic environment, adapting strategies to changing technical and commercial priorities
• Strategic thinking: Expertise in driving efficiencies & positive economics through creating innovative and strategic solutions. Sound strategic and objective decision making with balanced consideration of technical and business issues.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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