Senior Solution Designer - Broadband

Job Description

Working Style: 3 days a week in office, 2 days from home

Why this job matters

The purpose of this role is to be responsible for the technical leadership and design of e2e solutions on behalf of Broadband Network Services for Wholesale Broadband. Designs must be delivered in accordance with agreed roadmaps to facilitate launch of new Wholesale products or product features and/or to improve customer or operational experience.

Specific Job requirements

• We’re central to many of the key goals for BT Group and for locally for Broadband Services:
• Closing down legacy
• Deliver on our transformation plans
• Operational and compliance excellence

What you'll be doing

• Creates and implements technical solutions for a domain or cross domains / portfolios of work within a specific technology area autonomously, understanding how solutions impact systems internally and/or externally and assessing impact of change.
• Provides technical quality assurance over work of other engineers through matrix team structure.
• Provides sound technical expertise to consult on significant component(s) of a technical solution within a specific domain or cross domain.
• Identifies opportunities to improve standards of practice within a project, continuously enhancing ways of working.
• Delivers resolutions to problems that tend to be complex, cross-domain or of high impact to customers.

More specifically with Broadband

• Decide upon the E2E technical solution.
• Decide on the individual components that are going to form the solution.
• Decide on component integration.
• Decide how to meet the relevant architectural policies.
• Decide how to meet regulatory, legal, and contractual constraints.
• Determine how the solution will comply with the relevant security policies.
• Determine the right solution approach to deliver the expected benefits both to BT and the customer outcome.

What you'll bring

Mandatory:

• Demonstrable experience of Solution Architecture / Design , Platform architecture / Design or e2e testing in Broadband or Ethernet Products.
• Experience of working in and leading a cross-functional teams.
• Broadband Product knowledge
• Knowledge of OSS (Operation support system) and/ or BSS (business support system) either as component designer or solution designer or tester
• Agile mind- set
• Aligned project plans and objectives with BT strategy and values.
• Made decisions in ambiguous situations using incomplete information or differing opinions (e.g. divided team loyalties or unclear deliverables).
• To suit the needs of a customer, colleague or client; moved outside of expected process or practice.

Preferred:

• Experience and understanding of TM Forum ODF (Open Digital Framework) and TMForum Open APIs
• Experience of broadband OSS and BSS delivery cycle.
• Understanding of the UK Broadband OSS and BSS stack supporting the domain/product area across L2C, T2R & P&B.
• Actively participated in strategy setting sessions.

What's in it for you

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• Life Assurance Cover
• Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.