Transactional Accounts Assistant - 12 Month FTC

Job Description

Are you detail‑driven, organised and enjoy keeping things running smoothly? Join Pets at Home and play a vital role supporting the financial operations behind our growing veterinary business.

About the role

As a Transactional Accounts Assistant, you’ll support the Vets Finance Team by accurately processing day‑to‑day financial transactions and keeping our finance systems (including SAP) up to date and reliable. You’ll be trusted to maintain the integrity of core transactional activities while providing responsive, friendly support to practice colleagues and external partners such as insurers and charities.

The role offers a 12-month fixed-term contract (to support internal moves) and hybrid working (two office days per week) from our Support Office in Handforth, Cheshire.

What you’ll be doing

• Posting accurate journal entries and maintaining clean financial records
• Performing bank reconciliations and allocating payments/receipts
• Responding to finance queries via email and phone with a customer focussed approach
• Working closely with insurers and charities to exchange information smoothly
• Resolving straightforward transaction issues and knowing when to escalate
• Adhering to financial controls and flagging issues promptly
• Retrieving and managing financial data to support decision‑making
• Supporting wider accounting tasks as needed

What you’ll bring

Essential

• Background in office administration
• Confident computer skills
• Working knowledge of Excel (basic formulas and formatting)
• Strong attention to detail and numeracy
• Clear communication and a helpful, responsive mindset

Desirable

• Experience in a fast‑paced finance environment
• Exposure to SAP or similar finance systems

Why Pets at Home?

You’ll be part of a supportive finance team within a purpose‑led business that truly cares about pets, people and communities. We offer a collaborative environment where your accuracy, organisation, and customer focus will make a real difference to our veterinary practices.

Sound like you? We’d love to hear from you!

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

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