Instructional Design Consultant

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

The Designer/Developer is responsible for designing, evaluating, and creating end-to-end learning projects, bringing learning solutions to life in various modalities. This role is expected to independently complete projects (new learning content, modifications to existing content, etc.) working with peers and stakeholders, and presenting their projects as appropriate in the design cycle. ​

Instructional Design

• Manage the end-to-end process for designing and developing learning content for a variety of projects and learning assets

• Build the conceptual design of training assets, including the learning objectives and high-level storyboard or outline, in alignment with business requirements

• Create detailed design using pre-designed templates for projects inclusive of activities, assessments, and reinforcement

• Engage with stakeholders for feedback and reviews, as needed

• Managing trainer readiness processes for instructor-led programs

Content Development

• Develop learning content for projects using a variety of modalities including eLearning, Performance Support, Virtual Instructor Led, and Instructor Led – driving all activities from development to publication

• Leverage relevant instructional design and development tools to develop engaging materials

• Create and edit basic multimedia elements, including graphic design

• Circulate draft reviews to appropriate stakeholders and incorporate feedback following review cycle

• Finalize content drafts for publication, and publish final content to respective delivery outlet

• Adhere to GL&D output quality standards independently, engaging supervisor as needed

Program Maintenance

• Proactively identify when modifications to existing content are needed, and make updates accordingly

Professional Development

• Be willing and eager to learn, receptive to feedback, and adaptable to the needs of their supervisor and stakeholders

• Stay up to date on instructional design best practices by investing in professional development

What we’re looking for...

You’ll need to have:

• Bachelor's degree or four or more years of work experience

• Four or more years of relevant work experience

• One or more years of training design and/or facilitation experience

• Project Management experience

• Willingness to travel up to 25% of the time

• Working knowledge and prior experience in instructional design

• Understanding of Instructional Design models (e.g. ADDIE, SAM, Rapid Content Development, etc.)

• Experience in content design and development in various modalities including: eLearning, Performance Support, Virtual Instructor Led, and Instructor Led, etc.

• Curriculum Development: experience in designing and creating learning content

• Experience with content development tools

Even better if you have one or more of the following:

• Verizon and/or business unit-specific experience

• Learning Management Systems (LMS)

• Experience using content development tools (e.g. Adobe Creative Cloud, Google Docs/Sheets/Slides/Forms or similar tools)

• Media Production/Graphic Design

• L1 - 4 evaluation and ROI of learning solutions

• Bachelor’s degree in Education, Human Resources, Organizational Development or Business Administration

• A Master’s degree or complimentary certificates

• Consulted with HR professionals and their business clients

• Experience working in an Agile project management workflow

• Experience working with IT systems development

• Experience authoring performance support materials, specifically using the Adobe Experience Manager (AEM) platform

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.