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United Utilities

Technical Officer (Spill and Flow)

Employment type:  Full time
Salary:  £51,233 per annum
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Job Description

The role:

We are seeking a Technical Officer to oversee compliance for Flow and Spill assets across Cheshire. In this role, you will provide both scientific and practical technical expertise to support regulatory, spill, and operational teams in achieving key business objectives, including regulatory, financial, and customer performance targets.

You will ensure that all Flow and Spill assets are managed efficiently and effectively, delivering optimal performance within agreed budgetary limits while maintaining full regulatory compliance and meeting Customer Service standards.

What you'll be doing:

As a Technical Officer you will be required to analyse and interpret operational performance information in the area related to flow and spill, proactively identifying and implementing corrective actions within Health & Safety requirements; and escalating regulatory or performance risks to the Regional Operational Performance Manager and operational as appropriate.

  • Provide accurate area data for regulatory submissions and Environment Agency correspondence.
  • Develop, implement, and monitor site-specific action plans to ensure compliance with flow and spill legislation and company standards.
  • Analyse operational performance data, identify risks, and recommend corrective actions to optimise asset efficiency and regulatory compliance.
  • Work collaboratively with technical teams and process operators to maintain high standards of operational performance, safety, and compliance.
  • Lead quality assurance processes, maintain compliance documentation, and oversee alarm management for flow and spill assets.
  • Support colleagues through training and capability development, promoting best practice in flow and spill operations and process optimisation.

This role may not be eligible for sponsorship

What you'll bring:

To be considered for this role you’ll need a wide range of analytical skills to effectively analyse performance data for spill and flow assets, in addition to well-developed IT, numerical, analytical and problem solving skills to deliver operational and financial performance targets. You’ll also need:

  • Excellent presentation, written and oral communication skills combined with effective team working to successfully influence key stakeholders
  • An excellent knowledge and practical experience of wastewater treatment processes and best operational practice
  • A technical knowledge of wastewater flow and spill related assets and the associated operational, and maintenance requirements to ensure delivery of lowest whole life cost solutions
  • Ability to demonstrate practical experience working in wastewater treatment operations and maintenance and experience of delivering and maintaining performance improvement
  • Understanding and implementation of future regulatory requirements within wastewater operations

A full UK driving licence is required for this role

What we offer:

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

Salary - £51,233
Work Type - Onsite
Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Company benefits

26 days annual leave + bank holidays
Annual bonus
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (on top of annual leave entitlement)
Mental health first aiders
Compassionate leave
Enhanced paternity leave
Mental health platform access
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service
Professional subscriptions
Referral bonus
Neo-natal leave
Reservist leave
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare
Pregnancy support
Income protection

Working at United Utilities

Company employees:

7,000

Gender diversity (m:f):

65:35

Hiring in countries

United Kingdom

Office Locations

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