Data Maintenance Assistant

The Role

We're looking for a Data Maintenance Assistant to join our team and play an important role in ensuring the accuracy, quality and tracking of critical wastewater and addressing data.

You'll support the day-to-day processing of work, monitor progress against deadlines, maintain high data quality standards and help keep essential business information up to date.

What you'll be doing

• Review and validate incoming work requests, ensuring they meet agreed quality standards and returning any that require correction.
• Monitor and report on data quality, identifying trends and escalating any concerns relating to accuracy, volumes or processing times.
• Log, register and track updates through to completion, ensuring records are maintained accurately and progress is clearly monitored.
• Coordinate work for capture within GIS systems and ensure all completed updates are recorded within the relevant databases and business systems.
• Utilise a range of systems and tools, including SharePoint, Salesforce, ProjectWise and Microsoft Office, to support workflows and maintain accurate records.
• Produce regular reports to support workflow monitoring, performance tracking and team planning activities.
• Support the Wastewater and Addressing team in maintaining high-quality data and delivering service commitments and performance targets.
• Provide guidance and support to new and existing team members, helping to share knowledge and best practice.
• Assist with system enhancements and changes by participating in testing activities and providing user feedback where required.
• Contribute to audits, projects, meetings and other departmental activities as needed.
• Identify opportunities to improve processes, efficiency and data quality, and participate in improvement initiatives and working groups.

What we're looking for

• A minimum of five GCSEs (or equivalent) at Grade C/4 or above, which you will be required to evidence.
• Proficiency in Microsoft Office applications, particularly Excel, with experience of systems such as Salesforce, SharePoint and ProjectWise desirable.
• An understanding of wastewater networks and how they are represented and managed within operational systems.
• Knowledge of address data and its application within business and corporate systems.
• The ability to interpret and work from technical drawings, plans and data from a variety of sources.
• A flexible and proactive approach, with a willingness to support different areas of the team to meet business priorities and deadlines.
• Strong planning, organisational and time management skills, with the ability to manage multiple tasks effectively.
• Excellent communication and collaboration skills, with the ability to build positive working relationships across teams.
• A high level of accuracy and attention to detail, with pride in delivering quality work.
• Experience using GIS systems for data entry, maintenance and management would be advantageous.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

About Us

Salary - £27,224
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.