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United Utilities

Data & Insights Analyst

Salary:  £51,233 per annum
Location flexibility:  3 office days / week – 3 days in the office, 2 days from home
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Job Description

The Role

Are you an experienced analyst who loves getting beneath the surface of data to understand what it’s really telling you?

We’re looking for a Business Analyst to join our Wastewater Strategy team, playing a key role in turning complex operational and performance data into meaningful insight that helps shape decisions across our wastewater network.

This is much more than simply presenting data or creating dashboards. You’ll work with large and sometimes complex datasets, interrogating and manipulating information to identify trends, uncover potential issues and answer specific business questions. From analysing flooding, blockage and incident performance to exploring regulatory measures and geospatial information, you’ll help us understand not just what is happening, but why.

You’ll take complex analysis and translate it into clear, compelling insight for a range of stakeholders, including senior leaders, helping them understand performance, identify areas of focus and make informed decisions.

What you'll be doing

  • Analysing and interrogating large datasets to identify trends, patterns and actionable insights.
  • Investigating complex business questions and determining the most effective analytical approach.
  • Exploring data from different perspectives to uncover the story behind the numbers.
  • Producing meaningful analysis that supports operational and strategic decision-making.
  • Managing and manipulating data using Excel and other analytical tools.
  • Working with GIS and geospatial data to develop insights and visualise information.
  • Responding to a variety of analytical requests from stakeholders across the business.
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  • Presenting findings in a clear and accessible way for both technical and non-technical audiences.
  • Supporting the continuous improvement of data quality, reporting and analytical methodologies.
  • Developing an understanding of the wastewater network and operational assets to enhance analysis and insight generation.
  • Identifying opportunities to improve business performance, efficiency and customer outcomes through insight-led recommendations.
  • Essential Skills & Experience

    • Strong analytical skills, with demonstrable experience of interrogating and manipulating large and complex datasets to identify trends, patterns, issues and meaningful insights.
    • A full UK driving licence, with the ability to travel to operational sites across the North West when required.
    • Advanced Excel skills and experience using data to answer complex or specific business questions.
    • Experience using GIS and working with geospatial data to support analysis and decision-making.
    • Ability to go beyond reporting and visualisation, critically analysing information and drawing evidence-based conclusions from data.
    • Strong problem-solving skills, with the ability to take an analytical question or problem and independently determine the most appropriate approach.
    • Excellent communication and stakeholder-management skills, with the ability to translate complex analysis into clear, concise and meaningful insight for different audiences, including senior stakeholders.
    • Ability to manage multiple and varied analytical requests, prioritising effectively in a fast-moving environment.

    Given the high level of interest we expect for this role, please ensure your application clearly evidences the skills, experience and achievements that directly align with the requirements outlined above.

    Benefits

    • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
    • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
    • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
    • A comprehensive healthcare plan through our company-funded scheme
    • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
    • Best Doctors
    • Salary Finance
    • Wealth at Work courses
    • Deals and discounts
    • EVolve Car Scheme
    • Employee Assistance Plan
    • Mental health first aiders
    • ShareBuy
    • MORE Choices flexible benefits
    • Enhanced parental leave schemes

    About Us

    Salary - £51,233
    Work Type - Hybrid
    Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
    Role Type - Permanent
    Employment Type - Full Time
    Working Hours - 37.0 Hours per Week


    United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

    We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

    We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

    We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

    Working at United Utilities

    3 office days / week – 3 days in the office, 2 days from home

    A little flex time

    Company employees:

    7,500

    Gender diversity (m:f):

    65:35

    Hiring in countries

    United Kingdom

    Office Locations

    Company benefits

    26 days annual leave + bank holidays
    Annual bonus – Bonus levels vary depending on your role grade
    Buy or sell annual leave – Buy or sell up to 5 days per year
    Death in service – covered for 4 times pensionable earnings
    Cinema discounts
    Employee recognition scheme – Colleague led recognition scheme with monthly winners
    Cycle to work scheme
    Dental coverage
    Collaboration spaces
    Electric Car Salary Sacrifice
    Employee assistance programme
    Enhanced maternity leave – Up to 26 weeks leave at full pay
    Enhanced pension match/contribution – Up to 21% combined contributions
    Enhanced sick days
    Ergonomic workstations
    Faith rooms
    Family health insurance
    Further education support – Ongoing learning opportunities through apprenticeships and vocational training
    Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
    Health cash plan
    Health insurance
    In house training
    Mental health days – 1 wellbeing day per year (in addition to annual leave)
    Mental health first aiders
    Compassionate leave
    Enhanced paternity leave – Up to 4 weeks leave at full pay
    Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
    On-site gym
    Open to compressed hours
    Open to part time work for some roles
    Adoption leave
    Private GP service – via our virtual GP - available to you and your loved ones
    Professional subscriptions
    Referral bonus – of £500
    Neonatal leave
    Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
    Restaurant discounts
    Secure on-site parking
    Sensory-Friendly Setup
    Shared parental leave
    Will writing
    Carer’s leave
    On-site childcare – Only at our head office
    Income protection