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Working at TUI Group

  • Founded
    September 1923
  • Company employees
    66,845 globally
  • Gender diversity (m:f)
    43:57

Hiring in

  • Global

Office locations

Join TUI as Cabin Crew in Zaventem, Belgium for a student job starting with training in February and working during July, August, and September (minimum 9 weeks). You will receive a full salary from day one while delivering exceptional customer service and ensuring passenger safety.

Requirements

  • Fluent in English and either Dutch or French, with a willingness to learn the third national language
  • No previous experience needed, but customer-focused experience is advantageous
  • Passion for customer service and safety compliance
  • Ability to complete in-house training covering safety, first aid, and commercial skills

Skills & Responsibilities

  • Customer Service: Deliver exceptional service with a sales-through-service mindset to ensure high customer satisfaction.
  • Safety & Compliance: Implement all safety, first aid, and service procedures to prioritize customer safety.
  • Communication: Use strong communication skills and emotional intelligence to build relationships with passengers and colleagues.
  • Teamwork & Adaptability: Work effectively in a team and adapt to roster adjustments, onboard emergencies, and new technology.
  • Potential transition routes: People from retail, hospitality, or customer support roles may bring strong communication and service skills, alongside meeting language requirements.

Job description

Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!

ABOUT OUR OFFER

  • Fantastic holiday benefits including discounts & special offers
  • No previous experience needed as we have an in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
  • From day one of your training, you’ll receive a full salary
  • Complimentary uniform and work-related airport parking

ABOUT THE JOB

  • As a Cabin Crew member, you’ll deliver exceptional customer service with a ‘sales through service’ mind-set. As a ‘maker of happy’ customer satisfaction is at the heart of everything you do.
  • Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You’ll always be looking for opportunities to grow and develop.
  • A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.
  • Committed and passionate, you’ll enjoy working as a team to deliver results.
  • Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.
  • Your training will take place at our offices at the TUI fly headquarters in Zaventem from February during weekends and school holidays, and you will start as Cabin Crew during the summer months of July, August and September. You will work for a minimum of 9 weeks.

ABOUT YOU

  • You are a true team player with strong communication skills and are fluent in English and either Dutch or French with a willingness to improve the third national language to support effective communication with passengers and colleagues.
  • Passion for delivering outstanding customer service, previous customer focused experience is advantageous.
  • Motivated to complete training that covers Safety & Emergency procedures, First Aid, Service & Commercial skills and apply this knowledge in your role.
  • Capable of working in a team and on your own initiative, assessing situations, identifying solutions, making decisions and remaining calm under pressure.
  • Adaptable and positive to work in a role where every day is as different as the destinations you’ll fly to, and the customers you’ll meet.

From a workplace to a place to belong. At TUI we embrace diversity, equality and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

Apply now
TUI Group

Student Job - Cabin Crew Member Belgium

Zaventem
On-site
Full salary from day one of training

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