Ready to turn your passion for travel into an adventure? We're looking for digitally savvy, people-loving Airport Reps to create unforgettable moments for our customers.

If you've got an EU or UK passport, you're willing to relocate for the summer season, and you speak English, plus Dutch, French or Polish, then keep reading!

ABOUT OUR OFFER

• Attractive Package: Enjoy a competitive monthly take-home net salary of 975€.
• Learning & Development: Paid training days, plus free access to the TUI Learning Hub and language lessons to help you grow your skills.
• Health Insurance & Accommodation: Private health insurance with Allianz or Sanitas, plus accommodation with your own private bedroom and all bills covered.
• Community & Purpose: Get involved in meaningful charity and sustainability initiatives through the TUI Care Foundation, with access to the WeCare Team and a 24/7 Wellbeing Hub.
• We've got the essentials covered: We'll arrange your return flights, company iPad and uniform, plus we'll cover the costs and guide you through VISA / work permits, background and/or medical checks.
• Career Growth: Seasonal or permanent contracts available, with optional winter opportunities and tailored career development pathways.
• Broaden Your Network: Collaborate with international colleagues, work on global projects, and gain valuable intercultural experience.

ABOUT THE JOB

• You'll be the friendly face of TUI at the airport, warmly welcoming customers and creating special moments from the second they arrive.
• Handling changes and challenges in our busy airport environment, you'll make sure customers' questions are answered throughout their journey.
• Keeping airport operations running smoothly, you'll reliably manage arrivals, departures and transfers – and deliver those all-important see-off speeches on the buses before customers head to their resorts.
• Monitoring customer feedback and service updates, you'll help enhance the customer experience, taking pride in meeting targets, solving problems and delivering exceptional service.
• Proudly representing our company's values and culture, you'll maintain a positive attitude and professionalism to make every guest's airport experience brilliant.

ABOUT YOU

• You're a friendly, empathetic person who naturally connects with people and makes them feel welcome and supported.
• You're dedicated to creating unforgettable customer experiences, going above and beyond from arrival through to departure.
• As a quick learner, you're ready to master the technology and tools needed for the role, embracing new knowledge, feedback and learning about our products and services.
• You enjoy working in a fast-paced environment as part of a diverse team, with respect for different cultures – and you're flexible with your schedule, including rotating daytime and occasional night shifts.
• Turning challenges into opportunities whilst staying calm under pressure, you'll proactively identify and resolve issues creatively before they escalate.
• You're fully conversational in English, plus one of the following languages; Dutch, French or Polish.

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We're committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.