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TUI Group

Senior HR Business Partner (Industrial Relations)

Location:  Luton, United Kingdom
Location flexibility:  Remote-first, 1 office day / week, 2 office days / week, 3 office days / week, 4 office days / week
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Job Description

Step into a pivotal role where you'll shape the future of industrial relations within TUI Airline. As our Senior HR Business Partner for Industrial Relations, you'll be the strategic lead for managing union relationships, collective bargaining and employee relations within your AOC, while actively driving cross-border HR initiatives. This is your chance to build trust with unions and management alike, lead meaningful negotiations, and support transformational change in one of the world's leading aviation businesses.

The role will be published until 23/10.

ABOUT OUR OFFER

  • Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.

  • Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.

  • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.

  • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.

  • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

  • Building effective union and works council relationships, you'll manage day-to-day industrial and employee relations topics within TUI Airways, ensuring legally compliant handling of matters so business operations run smoothly.

  • You'll lead collective bargaining processes under guidance of the Head of HR, preparing negotiations that align with business objectives and implementing outcomes locally.

  • As a trusted partner for local management on strategic IR and HR topics, you'll advise on people matters and organizational implications to support informed decision-making.

  • Leading the negotiation, implementation and monitoring of collective agreements, works council agreements and policies ensures agreed frameworks are effectively applied across the organization.

  • From an employee relations perspective, you'll proactively lead change initiatives including cross-border projects, ensuring proper consultation with employee representative bodies so change is implemented effectively and sustainably.

  • Collaborating with the wider HR and IR community across TUI Airline, you'll share local insights and best practices while supporting initiatives across our global airline.

ABOUT YOU

  • A degree in HR, Law, Business Administration or comparable qualification, or relevant HR qualifications provide your educational foundation.

  • Several years of experience in an Industrial Relations role demonstrates your capability in this specialized field.

  • Your strong experience in industrial relations and close working with employee representative bodies is essential for success.

  • Proven experience in collective bargaining and negotiations shows you can lead complex discussions effectively.

  • Significant experience of operating in unionized environments means you understand the nuances of this landscape.

  • Previous experience in aviation or a comparable industry is essential for this role.

  • Solid knowledge of local labour law, collective bargaining processes and HR best practice underpins your work.

  • Strong stakeholder management and communication skills enable you to navigate complex relationships.

  • The ability to build credibility and trust with unions and management comes naturally to you.

  • Exceptional negotiating and influencing skills allow you to achieve outcomes that work for all parties.

  • Your structured, pragmatic and solution-oriented approach helps you tackle challenges effectively.

  • Strong analytical skills support your decision-making and strategic thinking.

  • Taking initiative and working independently with minimal supervision is something you're comfortable with.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY CLEARANCE STATEMENT

Safety and security are top priorities for us, so all job offers require successful completion of security checks before you can start. The specific requirements, timelines, and processes vary by country and may include professional references, criminal record checks for countries where you’ve recently lived, and any additional documentation required by local regulations, some of which may involve a cost depending on your location. We’ll guide you through every step of the process. Your official start date will only be confirmed once all required checks have been completed and cleared.

Apply

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Company benefits

Accrued annual leave
Adoption leave – In the UK, an enhanced pay scheme if you’re on maternity, adoption, partner or shared parental leave along with additional support as you begin your new family adventure.
Annual bonus
Annual pay rises
Bank holiday swaps
Neurodiversity assessment – As part of our private medical cover (available to eligible colleagues), you'll get access to Neurodiversity Assessment and Support for you and eligible family members aged 7 and over
Buy or sell annual leave
Car allowance
Career and family coaching
Carer’s leave
Charity donation scheme
Chill out zone
Cinema discounts
Coaching
Coffee discounts – Subsidised Costa coffee in our Luton, UK office.
Collaboration spaces – In Luton - Brand-new games area with a pool table which doubles as a ping pong table, a darts board, an air hockey table and sofa seats
Company freebies
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Dental coverage
Eldercare services
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts
Employee recognition scheme – Regular recognition across the year.
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Eye Care Support
Faith rooms
Financial advice
Financial coaching
Further education support
Gym membership
Hackathons
Health insurance
In house training – Whole host of global learning opportunities available to all colleagues to sign up to monthly.
L&D budget
Language lessons
Learning platform
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health platform access
Mentoring
Neonatal leave
On-site catering
On-site wellness room – In Luton - wellbeing room dedicated to physical and mind wellbeing which complements our existing male and female faith and reflection rooms
Open to part time work for some roles
Personal development days
Physiotherapy
Pregnancy loss leave
Pregnancy support
Private GP service – 24/7 virtual GP available as part of our EAP in the UK&I.
Religious celebration leave
Restaurant discounts
Sabbaticals
Salary sacrifice
Share options
Shared parental leave
Teambuilding days
Travel credit
Travel insurance
Volunteer days
Will writing
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Work from home budget – For our remote colleagues.
Health cash plan
Health assessment
Mental health support
Women’s health support
Study support
Ergonomic workstations
On-site barista – Costa coffee on offer in our Luton, UK office.
Modern office – Brand-new office opening in Autumn 2026 for UK colleagues based in Luton.
On-site shower
Private booths
Secure on-site parking
Additional voluntary pension contribution
Death in service
Legal consults
Open to compressed hours
Women’s health leave
Professional subscriptions
Personal development budgets

Awards & Accreditations

1st - Most Flexible Company

1st - Most Flexible Company

Flexa awards 2026
Best Work-Life Balance

Top 5 - Best Work-Life Balance

Flexa awards 2026
1st - Best Career Progression

1st - Best Career Progression

Flexa awards 2025
2nd - Most Flexible Company

2nd - Most Flexible Company

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Most Inclusive Company

Most Inclusive Company

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024
Apply
  • Assertiveness and the ability to effectively challenge when needed are part of your skillset.

  • Flexibility and adaptability allow you to thrive in a constantly changing environment.

  • Operating in a complex, regulated and fast-paced environment energizes rather than overwhelms you.

  • A proactive approach to learning and self-development keeps you at the top of your game.

  • Sound judgement and the ability to maintain confidentiality are non-negotiable in this role.

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    Company employees:

    66,845 globally

    Gender diversity (m:f):

    43:57

    Hiring in countries

    Australia

    Austria

    Belgium

    Brazil

    Caribbean Netherlands

    Costa Rica

    Croatia

    Curaçao

    Dominican Republic

    Egypt

    Germany

    Greece

    Ireland

    Mexico

    Morocco

    Netherlands

    Portugal

    Singapore

    Spain

    Sweden

    Switzerland

    Tunisia

    Türkiye

    United Kingdom

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