Product Analyst

Job Description

[ONLY APPLICATIONS & CV IN ENGLISH WILL BE CONSIDERED FOR THIS ROLE]

Excited about delving deep into customer needs and driving product improvements? Join us as a Product Analyst, where you’ll work closely with teams to turn data into actionable insights for product enhancement.

ABOUT THE JOB

• Be obsessed by customer problems and business opportunities, defining and analysing metrics around the product
• Support product managers in the ideation, development and launch of innovative products
• Define metrics, or use existing ones, and monitor them to evaluate if the product direction is consistent with business and customer expectations
• Use storytelling to combine quantitative data, usability studies and market analyses into a narrative that will help stakeholders understand the bigger picture and drive the most valuable product decisions
• Support product managers to assess the need for any requested changes/improvements as well as their potential impact
• Assist product managers with functional documentation

ABOUT YOU

• Experience manipulating and analysing data through SQL for Big Query, R or Python, and a basic understanding of statistics.

• Experience in data analysis: comparing data sets, identifying valuable customer segments, spotting trends, seeking reasons for reduced conversion rates. Presenting the results as insights and recommendations at a business level.

• Experience with PowerBI, Cluvio or similar data visualisation tools.

• Experience in developing e-commerce products, with a bonus for the travel industry.

• Experience collaborating cross-functionally with technical and design teams.

• Basic understanding of Agile and Scrum methodologies, particularly in Product/UX roles.

• Strong attention to detail and analytical skills, with a logical approach to problem-solving.

• Proactive in sharing innovative ideas and comfortable presenting findings to various stakeholders.

• Quick learner who thrives in complex environments.

• Fluent in both verbal and written English. Proficiency in Spanish or Italian is a plus.

ABOUT OUR OFFER

• Competitive salary and benefits as standard
• Career progression opportunities in more than 50 countries worldwide
• Develop yourself as part of a friendly, richly diverse and virtual international team
• Exceptional approach to your learning – access to free learning platforms & language lessons
  

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business – known as TUI Musement – combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

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