
Joining the TUI Global Business Services as Cash Desk Agent, you will assist with the Accounts Payable (AP) activities within the TGBS to provide a high level of service for internal and external customers and suppliers.
How you will make an impact
There are many ways for you to get involved:
· Process Tour Operator Commission invoices, credit notes, and supporting documentation in accordance with company policies and agreed service levels.
· Validate commission invoices and statements by reviewing supporting documentation, commission calculations, and contractual agreements.
· Assign appropriate accounting dimensions, including GL accounts, cost centers, profit centers, seasons, and accounting periods.
· Ensure all commission-related transactions are approved and processed in line with internal controls and authorization requirements.
· Perform reconciliation of commission statements, supplier accounts, and related balance sheet accounts, investigating and resolving discrepancies.
· Monitor and clear open items on supplier and commission-related accounts to maintain accurate financial records.
· Collaborate with tour operators, business partners, destination offices, and internal stakeholders to resolve invoices, payment, and reconciliation queries.
· Support month-end and year-end closing activities through reconciliations, accruals, journal entries, and reporting
Maintain supplier relationships, communicating effectively and proposing improvements of any identified issues on supplier and GL accounts will be further tasks of your role
Join regular meetings with TLTS/TBS to identify any challenges or blockers to meet the operational requirements and participate in resolving any issues
Undertake other adhoc activities as deemed necessary
What you will bring
There is more than one way to the perfect fit – here are some of the ideal things:
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Palma, ES

Hybrid Remote-first

A little flex time
Lisbon, PT
Hanover | Brunswick | Celle
Prague, CZ
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Gender diversity (m:f):
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