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Working at TUI Group

  • Founded
    September 1923
  • Company employees
    66,845 globally
  • Gender diversity (m:f)
    43:57

Hiring in

  • Global

Office locations

Join Intercruises Shoreside & Port Services as an Operations & Delivery Intern in Amsterdam for a full-time, office-based internship starting in February 2027. You will support cruise operations, handle supplier updates, coordinate tour guides, and develop feedback systems in a dynamic travel environment.

Requirements

  • Currently studying Business Management or Supply Chain.
  • Available from February 2027.
  • Excellent command of English (Dutch is a plus).
  • Strong communication, customer service, and teamwork skills.

Skills & Responsibilities

  • Communication: Update suppliers about bookings and guest information to ensure seamless operations.
  • Coordination: Book tour guides according to planning and handle last-minute changes with international partners.
  • Operations Management: Collaborate with the Port Operations Manager and develop a feedback system for Tour Directors.
  • Potential transition routes: People from tourism or hospitality management roles may bring strong customer service and organizational skills, alongside meeting the educational requirements in Business Management or Supply Chain.

Job description

Are you looking for an internship in Amsterdam in the dynamic world of cruise operations?

We are looking for an enthusiastic working intern for our Operations & Delivery team at Intercruises Shoreside & Port Services in Amsterdam! As a global specialist in port and excursion services, we ensure that cruise guests in more than 50 countries have an unforgettable experience: from dock to shore.

What will you do?

As an intern, you dive into the world of cruise operations and support the preparation, execution, and evaluation of operational processes:

  • Update suppliers about bookings and guest information
  • Book tour guides and guides according to planning
  • Collaborate with the Port Operations Manager and collect feedback
  • Develop a feedback system for Tour Directors
  • Handle last-minute changes and coordinate with international partners

What do you get from us?

  • Growth & development – Training and guidance from experienced colleagues to take your skills to a higher level
  • Dynamic work environment – No day is the same! You work with different departments and build a valuable network
  • Work-life balance – Drinks and team activities to relax together
  • Future perspective – This internship can be your springplank to a career within our company
  • Internship allowance – €500-€600 per month, depending on education level

Who are you?

  • You are studying Business Management or Supply Chain and are available from February 2027
  • You have a passion for travel and knowledge of different destinations
  • You are communicatively strong and customer-friendly
  • You work independently and in a team
  • You have excellent command of English (Dutch is a plus!)

From your work to a place where you feel at home. At TUI, we embrace diversity, equity, and inclusion and encourage everyone to come as they are, because together our potential is limitless.

Apply now
TUI Group

Operations & Delivery Intern - Intercruises

Amsterdam
On-site
€500-€600 per month

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