Operations Agent - Excursions

Job Description

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents- Excursions in Rhodes.

You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.

If you have got the right to work in Greece, and speak English, keep on reading!

ABOUT OUR OFFER

• A job at TUI offers more than your basic salary which already starts at 17.100 € gross per year.
• 1 day off per week.
• 40 working hours per week.
• Additional, paid annual leave.
• Seasonal contract starting 1st of March or 1st of April 2026.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.

ABOUT YOU

• Good administration skills, strong planning, organisation and confident with technology.

• High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.

• A genuinely helpful, flexible and professional personality.

• A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment.

• Excellent communication skills, both verbal and written, in English is required.

• A collaborative team player who wants to learn, grow and embrace the digital culture.

ABOUT THE JOB

• You ensure all reservations are managed in detail and suppliers receive them on time.

• Monitor that the terms and conditions of excursions meet the quality and operations standards agreed.

• Overseeing Operation during excursion day and support, gather and feedback information of any incidents or accident that may occur.

• Managing and loading all bookings into the system and supplier relations and expectations.

• Guarantee that all information is collected in a timely and efficient manner for invoicing purposes.

• Managing amendments and communicating them to Service Delivery Team and suppliers, guaranteeing services as smoothly as possible and optimizing costs and load factor.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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