O2C Front Office Executive

Job Description

Joining our TUI Finance Global Business Services Team, you will be responsible for the collection, cash application and dispute process, this means claiming open client balances, managing incoming cash and client dispute treatment.

ABOUT THE JOB

• Monitoring open client balances during the collection process
• Managing clients’ overdue balances
• Creating, updating, and reviewing dispute cases
• Managing inquiries from other departments regarding client accounts
• Regular accounts follow up

ABOUT YOU

• No previous experience required, we are looking for someone enthusiastic and eager to learn
• Strong problem-solving skills
• Competent decision-making skills – excellent commercial judgement
• Result focused with strong attention to detail
• Advanced English and Spanish language level, both spoken and written
• Strong Excel skills
• Candidates with SAP experience will be advantageous

ABOUT OUR OFFER

• Working in the leading global tourism group: we thrive by working within intercultural environments, where you’ll have opportunities to work with international projects and teams
• Mobile working and flexible working hours: We believe that work is something you do, not where you go. Our offer: our TUI Ways of Working (hybrid working) & TUI Workwide (Working from abroad)
• Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities
• Personal benefits: We offer attractive remuneration, generous company discounts, extensive health & wellbeing offers and much more

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit OUR DNA.

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